Record performance

National on-time performance scores for the delivery of First-Class Mail were at all-time highs in the third quarter of fiscal year 2007 for all three of the categories the Postal Service tracks. Overnight service was 96 percent on-time, up from 95 percent the same period last year. Two-day service was 93 percent on time and three-day service was 91 percent on time.

Five districts led the nation with a 97 percent on-time score for overnight delivery. They are the Dakotas, Greensboro, Big Sky, Louisiana and Northland districts.

During the same period, national residential customer satisfaction was at 92 percent, as measured by the Gallup Organization. Eight districts earned scores of 96 percent or better for customer satisfaction — Albany, Maine, Southeast Michigan, Massachusetts, Western New York, Greater Michigan, Dakotas and Hawkeye.