The article “ASM Revision: Passport Application Acceptance Service at Designated Post Offices” in Postal Bulletin 22215 (9-13-07, pages 14–23), has been updated with changes from the Department of State.
Administrative Support Manual (ASM)
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4 Relations With Other Organizations
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42 Services
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422 Interagency Agreements
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422.2 Passport Application Acceptance Service at Designated Post Offices
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422.28 End-of-Day and Individual Clerk Closeout Procedures
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422.281 Daily Remittance of DS-11, Passport Applications, to the Department of State or Designee
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[Revise 422.281a.1 to read as follows:]
(1) Routine Service Passport Applications. Customers will typically receive passports issued from routine applications within 6 to 8 weeks from the date they submitted the application, in accordance with Passport Agent’s Reference Guide, Handling, Assembling and Mailing of Applications. For travel-related information, refer to the Department of State Web site at www.state.gov Routine passport applications are grouped together and mailed in bundled groupings with accompanying PS Form(s) 5659. Included in this grouping may be routine service applications for which the customer has paid Express Mail for delivery of the passport to the customer.
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We will incorporate this revision into the next printed edition of the ASM and into the next online update available on the Postal Service™ PolicyNet Web site.
(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)
— Customer Service Operations, Delivery and Retail and Retail Marketing, Customer Service, 9-27-07
