Effective October 11, 2007, Postal Operations Manual, (POM) 8, Special Services, is updated to reflect changes as a result of the R-2006 rate case.
Postal Operations Manual (POM)
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8 Special Services
81 Special Mail Services
811 Delivery Records for All Signature Mail
811.1 General
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[Revise the first sentence of the second paragraph to read as follows:]
All signatures for Registered Mail™, Insured Mail over $200, Certified Mail™, COD Mail, Express Mail®, Signature Confirmation™, Return Receipt for Merchandise, and other signature services will be captured on PS Form 3849, Delivery Notice/Reminder/Receipt, which will be linked to the mailpiece and serve as the delivery record.***
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811.4 Retrieval of Delivery Records
[Revise the first sentence of 811.4 of to read as follows:]
Customers cannot receive delivery information or a delivery receipt for Certified Mail, COD, Registered Mail, Insured Mail over $200, or Return Receipt for Merchandise services without the assistance of a Postal Service employee.***
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812 Registered Mail
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812.1 Fees and Liability
[Revise 812.1 to read as follows:]
See DMM 503.2.
812.2 Sender’s Declaration
812.21 Value
[Delete the last sentence of 812.21 to read as follows:]
***The sender must tell the Postal Service clerk (or enter on the firm mailing bill if a firm mailer) the full value of mail matter presented for registration.
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813 Certified Mail
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813.3 Carrier Controls
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813.33 Delivery to Military Installations
[Revise 813.33 to read as follows:]
Certified Mail items addressed for delivery at military installations within the continental United States must be delivered to the installations in the same manner as Insured Mail items over $200.
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814 Insured Mail
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814.2 Delivery
814.21 General Provisions
[Revise 814.21 to read as follows:]
Delivery is made under the following provisions. Parcels insured for over $200 are delivered under the regulations for the delivery of Registered Mail items.
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817 Signature Confirmation Service
817.1 How to Mail
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[Delete 817.12.]
817.12 Signature Waiver Option
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We will incorporate these revisions into the next printed version of the POM and also into the online update, available on the Postal Service™ PolicyNet Web site:
(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)
It is also available on the Postal Service Internet:
- Go to www.usps.com.
- Click on About USPS & News, then Forms & Publications, then Postal Periodicals and Publications, and then Manuals.
— Value Added and Special Services,
Product Development, 10-11-07
