Fact Sheet: Manage Your Mail

The fastest, easiest, and most convenient way to change your address with the Postal Service is with Movers Guide online, available on the Postal Service Web site at www.usps.com/moversguide. More than 6 million people have used this Internet portal to file a change of address since it came online in 2002.

To use Movers Guide online, you need an e-mail address, and to prevent fraud, the Postal Service charges a $1.00 fee via credit card to verify identities. You can also print out forms online and then submit them at no cost — just place them in a collection box, leave them for your reg­ular letter carrier, or drop them off at a Post Office.

The Postal Service offers you several options to manage your mail when you are away from home. The fastest grow­ing service is Premium Forwarding Service (PFS), a per­sonal service for residents who wish to have all their mail forwarded to a temporary address. Most mail is reshipped weekly in a Priority Mail package, while other items, includ­ing Express Mail, Registered Mail, and Certified Mail items, are reshipped immediately to the temporary address. PFS is available for periods ranging from 2 weeks to 1 year for an application fee of $10.00 and a weekly reshipping fee of $11.95. For more details, see www.usps.com/receive/premiumforwarding.

You can put your mail on hold online at www.usps.com/holdmail. Whether you are on vacation or on an unexpected business trip, you can rest easy knowing your mail is safely held for you at your local Post Office. This online service will electronically notify your local Post Office to hold your mail. For same-day service, submit your online request by 2 a.m. CT Monday through Saturday. Mail can be held from 3 to 30 days. Normal delivery of your mail will resume on the date you specify. Online access to request this service is currently limited to certain ZIP Codes. Just enter your 5–digit ZIP Code to verify that your Post Office participates.

You can schedule redelivery of packages or special ser­vice mail that you missed through our redelivery service feature available online at www.usps.com/redelivery. You can request to have the mailpiece redelivered, or you can arrange to pick it up from your Post Office. For same-day service, submit your online request by 2 a.m. CT Monday through Saturday.

Our reply mail feature at www.usps.com/replymail helps you create a distinct mailpiece online that can improve your mail campaign and simplify work for graphic designers and printers. You can choose from Business Reply Mail® (BRM), Qualified Business Reply Mail (QBRM), or Courtesy Reply Mail™ (CRM), and complete the following tasks: