In an effort to ensure that the Postal Service™ properly handles change-of-address information, the following change is being made to Handbook M-41, City Delivery Carriers Duties and Responsibilities, under section 241.3, Purpose and Duration of Form 3982. Section 241.32, Duration, has been updated to match the instructions on the current version of PS Form 3982. Future releases of Handbook M-41 will reflect this change.
Please ensure that all city delivery employees are aware of this change and of the proper handling procedures for PS Form 3982.
Handbook M-41, City Delivery Carriers Duties and Responsibilities
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2 Office Time — Preparation
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24 Undeliverable as Addressed (UAA) Mail
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241 Recording Address Change Information
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241.3 Purpose and Duration of Form 3982
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241.32 Duration
241.321 Address changes entered on Form 3982 are good for 18 months and should be lined out 6 months from the end of the month in which the change becomes effective. The exception is temporary changes, which are canceled when a customer returns or at the expiration of 1 year. After the deadline, line out the expired order so that the change is still legible.
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We will incorporate this revision into the next printed version of Handbook M-41 and into the next online update, available on the Postal Service PolicyNet Web site:
(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)
— Delivery Operations,
Delivery, 3-27-08
