We ship.
And on May 12, when we start offering competitive pricing for our shipping services — Express Mail, Priority Mail, ground and international — we need to make sure everyone knows that.
Our future depends on growing our package business. Under current law, we must be profitable. So it’s crucial that our employees help get the word out that, “Yes, we can ship that! And we’ll get it there on time and at a great price!”
Next week we’ll be focusing on our ground services — Parcel Select and Parcel Return Service — in USPS News Link, on Blue and on LiteBlue. There will be articles Monday through Friday about the history of these two services, how they work and why the Postal Service delivers our competitors’ products the last mile from our Post Offices to their customers’ homes. You’ll also learn about the growing returns and recycling shipping business, which Parcel Return Service is designed to capture. Check out Blue or LiteBlue and learn more about these two profitable services that are very important to our bottom line.
We have a great story to tell about our shipping services. Express Mail’s on-time record now matches our competitors, and the number of locations offering overnight service is growing daily. Priority Mail gives customers great service at an affordable price. Our international prices are the lowest in the business. And our ground services — Parcel Select and Parcel Return — are perfectly positioned to take advantage of the growing package market.
It’s a brave new shipping world. And for the first time ever, we’ll have the pricing flexibility to take advantage of it. We’ll be able to offer online price breaks and other incentives that will make us the best shipping value in town — every town.
In the current economy, everybody is looking for a way to save a buck. By showing our customers that we can deliver reliably at a better price than our competitors, we will create customers for life — and that means a strong future for all of us.
Why would anybody want to ship with anyone else? We’re in every community. And no one has a better relationship with customers than our carriers and sales and service associates. From any home, business or Post Office, we’ll ship that package anywhere in the U.S. or around the world. When customers need a shipping expert, we want them to know they only need to stop by a Post Office, ask a carrier or go online to usps.com.
“We’ve got great prices. And great people backing them up with great service,” says Postmaster General Jack Potter. “Now’s the time to make sure America knows that.”
The future begins with new pricing on May 12.
