POM Revision: Collection Schedules

Effective July 17, 2008, the Postal Operations Manual (POM), Section 325.4, Collection Schedules, is revised to provide clarification that an Express Mail^® shipment dropped in an Express Mail collection box is a guaranteed product. The shipment receives the same service commit­ment as an Express Mail shipment mailed at retail accep­tance sites based on cutoff times and destination ZIP™ Codes.

Postal Operations Manual (POM)

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3 Collection Service — National Service Standards

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32 Types of Collection Boxes

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325 Express Mail Collection Boxes

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325.4 Collection Schedules

[Revise 325.4 to read as follows:]

Collection schedules must be set in order to provide the lat­est possible collection consistent with local acceptance and dispatch capabilities. Express Mail shipments depos­ited into Express Mail collection boxes before the posted collection time receive a Next or Second Day Express Mail service guarantee. There is no product differentiation between shipments placed in an Express Mail collection box and those accepted at a retail counter.

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We will incorporate these revisions into the next printed version of the POM and also into the online update, avail­able on the Postal Service™ PolicyNet Web site:

• Go to http://blue.usps.gov.
• Under “Essential Links,” in the left-hand column, click References.
• Click Manuals.

(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)

It is also available on the Postal Service Internet:

• Go to www.usps.com.
• Click About USPS & News, then Forms & Publica­tions, then Postal Periodicals and Publications, and then Manuals.

— Expedited Operations,
Expedited Shipping, 7-17-08