Field Information Kit: Post Office Boxes

PO Boxes Online

On August 16, 2008, the Postal Service™ will offer customers the option to manage Post Office™ (PO) Boxes Online. Customers may search for a new box by address or ZIP™ Code, select the preferred box size and payment term, complete the online PO Box applica­tion, and pay with a credit card. If a specific box size is not available at a Post Office location, customers have the option to be added to the wait list or to search for a box at a nearby location. To start using the PO Box, customers must go to the Post Office with the online-generated PS Form 1093, Application for Post Office Box, and two pieces of valid identification (ID) to obtain their keys (or combina­tion) and box number.

For those customers who already have a PO Box, it is now even easier to pay PO Box fees. Just go online to www.usps.com/poboxes to sign up to manage existing PO Boxes Online. Customers can make one-time payments with a credit card or sign up for automatic payments. Now customers may never miss a payment due date!

Highlights include:

• Fast service.
• Convenience from any computer with Internet access.
• Availability online 24 hours a day, 7 days a week.
• Option to sign up for automatic payments with a credit card.
• E-mail reminders and online status.
• Technical assistance (via e-mail or phone) available 7 days per week from 7 a.m.–11 p.m. EST from the Internet Customer Care Center.

The revenue generated by PO Boxes Online goes to the Post Office where the PO Box is located.