DMM Revision: Clarification — Collect on Delivery Prohibited for APO/FPO Addresses
Effective August 14, 2008, the Postal Service™ is correcting 609.1.4 of the Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) to be consistent with 503.11.2.6, Ineligible Matter, which states that COD service may not be used for articles sent to APO/FPO destination addresses.
This correction is also consistent with Military Mail Operations policy.
Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)
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600 Basic Standards for All Mailing Services
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609 Filing Indemnity Claims for Loss or Damage
1.0 General Filing Instructions
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[Revise heading of 1.3 as follows:]
1.3 Who May File
* * * * *
[Revise heading of 1.4 as follows:]
1.4 When to File
File claims as follows:
[Revise items 1.4a and b as follows:]
a. Damaged or Missing Contents: Customers should file a claim immediately but must file no later than 60 days from the date of mailing.
b. Lost Articles: Customers must file a claim within the time limits in the table below.
[Revise table in 1.4 by deleting the reference to COD in the 7th item as follows:]
APO/FPO Insured Mail (First-Class Mail, SAM, or PAL)
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[Revise heading of 1.5 as follows:]
1.5 Where to File
* * * * *
[Revise heading of 1.6 as follows:]
1.6 How to File
* * * * *
[Revise heading of 1.7 as follows:]
1.7 Filing Duplicate Claims
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We will incorporate this revision into the next printed version of the DMM and into the next update of the online DMM available via Postal Explorer® at http://pe.usps.com.
— Mailing Standards,
Pricing and Classification, 8-14-08
