New Pricing Effective Sunday, January 18, 2009, Service Talk for Delivery Employees

Shipping Services Only, No Increase for First-Class Stamp

New prices for most Shipping Services will be imple­mented on Sunday, January 18.

Domestic Mail

Express Mail prices will increase an average of 5.7%, and Priority Mail prices will increase an average of 3.9%.

Prices for Parcel Select and Parcel Return Service (PRS), generally used by larger mailers, will increase by approximately 5.9% for Parcel Select and approximately 5.3% for PRS.

International Mail

Prices for International Shipping Services products, such as Global Express Guaranteed, Express Mail Interna­tional, and Priority Mail International will also be adjusted on January 18.

Prices for letters and other Mailing Services will not be changed on January 18.

The 42 cent stamp for a one ounce First-Class Mail letter has not changed. (Mailing Services prices, including First-Class stamp prices, are expected to be adjusted in May.)

Postmasters and Retail Associates have more detailed information available for customers. Customers can also review the new pricing for Shipping Services at www.usps.com.

In your daily customer contacts, Delivery employees are asked to let customers using Shipping Services products know that Express Mail and Priority Mail prices will be adjusted on January 18, and refer them to the resources below.

Responding to customer questions

Customers asking about new prices effective January 18 should be advised that the price adjustments affect only Shipping Services, such as Express Mail, Prior­ity Mail, and International Shipping Services products; and that First-Class Mail and other Mailing Services prices will not change until May.

Customers can also be directed to the usps.com web­site; to the USPS toll free phone number, 1-800-ASK-USPS (1-800-275-8777); or to their local post office for more detailed information.

Thanks for helping your customers understand new pricing will be implemented on Sunday, January 18, 2009, for Express Mail, Priority Mail, and other Shipping Services products.