Effective March 2, 2009, the Postal Service™ is revising Mailing Standards of the United States Postal Service, International Mail Manual (IMM®) subchapter 370 to codify the Postal Service’s Sure Money® (DineroSeguro®) service as one of its international money transfer services. International money transfer services include international money orders and Sure Money service. Sure Money service provides customers the ability to electronically transfer funds internationally to certain destinations, with a service guarantee.
In addition to revising subchapter 370 to include information on Sure Money service, the Postal Service is retitling subchapter 370 “International Money Transfer Services” and is adding subchapter 380, which will contain standards on international reply coupons and International Business Reply Service (IBRS) (which were previously included in subchapter 370).
Mailing Standards of the United States Postal Service, International Mail Manual (IMM)
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3 Extra Services
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[Revise the title of 370 to read as follows:]
370 International Money Transfer Services
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[Renumber current 372 and 373 as new 381 and 382. Insert new 372 to read as follows:]
372 Sure Money (DineroSeguro)
372.1 Description
Sure Money® (DineroSeguro®) is a service provided at certain Post Office locations for customers to electronically transfer money internationally to individuals or firms in certain Latin American countries. Funds are transferred to participating banks or other approved agents in Latin America, where payees can claim them. Funds are guaranteed to transfer in 15 minutes, and a currency conversion rate is provided to the sender at the time of purchase.
372.2 Options and Restrictions
The following restrictions apply to Sure Money service:
a. The maximum purchase per day is $2,000.
b. Regardless of the amount of money sent, the payee must present a valid photo identification, which must match exactly the name on the transaction, as well as a valid confirmation number that is provided to the sender at the time of purchase.
c. For a fee and with valid photo identification, the sender may change the individual who is designated as the payee.
d. For a fee and with valid photo identification, the sender may request a refund if for any reason payout in the destination country was unsuccessful.
372.3 Fees
Fees for Sure Money service are as follows:
372.4 Participating Post Offices
Sure Money service is available at 2,800 Post Office locations. To determine the closest participating Post Office location, customers should call 888-368-4669.
372.5 Availability
Participating countries for Sure Money service are as follows:
a. Argentina.
b. Colombia.
c. Dominican Republic.
d. Ecuador.
e. El Salvador.
f. Guatemala.
g. Honduras.
h. Mexico.
i. Nicaragua.
j. Peru.
372.6 Currencies by Country
Local currencies vary by country. Some countries use the U.S. dollar as their payout currency, and in those countries the exchange rate with U.S. currency is always one-to-one. Other countries use their own currency, which has a different foreign currency exchange rate. Senders will receive information specific to their transactions when they purchase Sure Money service.
372.7 Service Guarantee
Upon request, the sender may receive a refund of the sale fee only if the transaction arrives at the payout agent after the 15-minute guarantee period has not been attained. All refunds are subject to the terms and conditions applicable to the service at the time of purchase.
[Insert new heading for 380 to read as follows:]
380 Supplemental Services
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We will incorporate these revisions into the next printed version of the IMM and into the monthly update of the online IMM, which is available via Postal Explorer® at http://pe.usps.com.
— Mailing Standards,
Pricing, 2-26-09
