This article is republished from Postal Bulletin 22267 (9–10-09, page 10) with new, larger images of the form.
Beginning October 30, 2009, all Post Offices™ and postal retail units must use the revised PS Form 3849, Delivery Notice/Reminder/Receipt, dated September 2009.
Effective October 3, 2009, PS Form 3849 orders will be preprinted with the redelivery website and corporate customer contact phone number on the reverse side of the form (see page 32). This will provide customers with alternate options for arranging redelivery. Also, text has been added to PS Form 3849 to inform customers that Certified Mail™ items must be claimed within 15 days or it will be returned.
Offices should begin ordering the new PS Form 3849 from the Material Distribution Center (MDC) on October 3, 2009. All Post Offices are to begin using the revised PS Form 3849 by October 30, 2009. The overprinted form (PSN: 7350-05-000-4581) will have the fifth line in the address block preprinted with www.usps.com/redelivery or 800-ASK-USPS (800-275-8777). When ordering through eBuy, re-orders and saved templates for this item will not be available until a new order is submitted using the mandatory preprinted fifth-line format.
There is no change in the eBuy ordering process for the non-overprinted PS Form 3849 (PSN: 7530-01-000-9716); however, the fifth line will be preprinted with www.usps.com/redelivery or 800-ASK-USPS (800-275-8777).
You can order non-overprinted PS Form 3849 from the MDC and use touch-tone order entry (TTOE): Call 800-273-1509.
Note: You must be registered to use TTOE. To register, call 800-332-0317, option 1, extension 2925, and follow the prompts to leave a message. (Wait 48 hours after registering before placing your first order.)
Use the following information to order the non-overprinted PS Form 3849:
PSIN: PS 3849
PSN: 7530-01-000-9716
Quick Pick Number: 211
Unit of Measure: EA
Minimum Order Quantity: 500
Bulk Pack Number: 10,000
Price: $0.047
Edition Date: 09/09
Offices using rubber stamps to imprint location, hours of operation, and contact numbers will need to determine if new stamps must be ordered to allow space for the preprinted fifth line. Also these offices must ensure the USPS.com® website and corporate customer contact phone number is not part of the text on the stamp.
The previous version of PS Form 3849, dated May 2008, will be obsolete at the end of October 2009; however existing stock should be used until exhausted to mitigate cost.
— Product Information Requirements,
Business Mail Entry & Payment Technologies, 9-24-09
Revised PS Form 3849
Sorry We Missed You! We ReDeliver for You
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