The San Mateo, California, IT/ASC Data Center and all associated applications, including all e-mail mailboxes resident in San Mateo as well as Blackberry mailboxes, will be down for infrastructure maintenance beginning Saturday October 10, 2009, at 10:00 p.m. Pacific Time and ending Sunday October 11 at 11:59 p.m. (CR #158668). Users affected by this outage should log out of all applications prior to Saturday evening. All e-mail users affected by this maintenance outage have received a message from an e–mail administrator.
All affected production applications should be up and available by the end of this maintenance window. This complete site outage will accommodate a multimillion dollar infrastructure upgrade to our uninterruptible power supply and battery backup systems, improving our ability to handle power events from our service provider. This reliability upgrade will naturally reduce the number of unplanned center outages in the future.
