The roles for field and area GSA SmartPay® purchase card agency program coordinators (APC) have been transferred to the Interim Purchasing Shared Services Center (PSSC) in Windsor, Connecticut. If you are a purchase cardholder (CH) or credit card approving official (CCAO) under the SmartPay program in any area- or field-level office, your APC now resides in the Interim PSSC in Windsor, Connecticut. The National Materials Customer Service Center in Topeka, Kansas, will continue to serve as APC for the Inspection Service, Office of Inspector General, and Headquarters accounts.
Plans are currently underway to automate the Smart Pay process with the goal being a paperless process for establishing, approving, and terminating CHs and CCAOs. It is requested that field and area offices continue to store all APC documentation locally until the automated process is implemented and further instructions are provided.
Please contact the Windsor PSSC Helpdesk if you have any questions or concerns:
n PSSC Hours: Monday through Friday, 7:30 a.m. to 6 p.m. Eastern Standard Time.
n PSSC Phone Number: 877-293-2410.
n PSSC e-mail: helpdesk.pssc.eastern@usps.gov.
— Eastern Services Category Management Center,
Supply Management, 3-25-10
