The Voice of the Employee (VOE) survey is the Postal Service™’s measure of employee engagement. What’s so important about engagement?
Employee engagement fosters and drives discretionary behavior, eliciting employees’ best ideas and their genuine commitment to the success of our organization. Engaged employees feel valued, understand how they contribute to the organization’s success, and work harder as a result.
Each quarter, a random sample of 25 percent of employees is invited to take the VOE survey. The survey asks employees to express their opinions on the following eight “dimensions” related to their work environment:
n Postal Service’s strategic direction.
n Trust.
n Growth.
n Communication.
n Diversity and respect.
n Commitment.
n Safety.
n Work effort and quality.
The quarter one FY 12 surveys are being mailed out now. Employees are encouraged to confidentially complete their VOE surveys and return them by November 21.
—Testing and Assessment, Employee Resource Management, 10-20-11
