Cover Story

Pick Your Language: View in Spanish or Simplified Chinese

Screen Shot - Pick Your Language

Did you know that Spanish and Chinese are the two most popular languages spoken in the U.S. after English? To reach this growing audience,® launched its multilingual option this Fall. Now our Spanish- and Chi­nese-speaking customers are able to use our Track & Confirm tool, look up ZIP Codes™, view Frequently Asked Questions (FAQs), and get information on USPS® products and services in their native language.

Providing a multilingual option is one of the first steps in improving the customer experience and driving traffic to the website. There are plans to offer more translated con­tent and applications, as well as adding additional lan­guage options in the future.

To learn more, see the FAQs below.

Also, go to to see what else is new on!

Frequently Asked Questions

Q. What language options are offered on

A. is available in Spanish and Simplified Chinese. More languages will be offered in the future.

Q. How do I select a language?

A. To select a language, hover over the drop-down lan­guage selection in the grey header in the top far left of the page. Each time you visit, the drop-down selection in the header will default to “English”. Select your preferred language to see the page dis­played in that language. You can change your lan­guage for that page and USPS browsing session by performing the same action.

Screen Shot - Drop down box - which language to pick

Q. What pages of the website are available to be viewed in Spanish and Simplified Chinese?

A. All product/service description pages as well as all FAQs, many advertisements, and applications like Look Up a ZIP Code™ and Track & Confirm are avail­able in Spanish and Simplified Chinese. Other appli­cations and content will be translated in future releases.