Effective June 24, 2012, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 507.5 and 508.7 to implement the second phase of USPS Package Intercept™ service introducing an electronic process for commercial customers requesting USPS Package Intercept and other related features.
On January 22, 2012, USPS Package Intercept service was introduced as a new domestic service that replaced the former recall of mail process. Plans were announced to implement new features for USPS Package Intercept service using a phased-in approach. The Postal Service proposes to implement the second phase of the program on June 24, 2012, by offering an electronic application method for commercial customers to register and request USPS Package Intercept service through the Business Customer Gateway at https://gateway.usps.com/bcg/login.htm. Additional related features include allowing these customers to redirect mailpieces to a new address or to a Post Office™ as Hold For Pickup service.
Additionally, customers using the electronic process will have the option of adding selected extra services to the new Priority Mail® piece. Payment of all associated fees and postage will be made through the mailer’s Centralized Account Payment System (ACH-Debit) link.
Except for pieces being redirected back to the sender that were originally sent Express Mail®, Priority Mail, or First-Class Mail® service, redirected mailpieces would be subject to payment of Priority Mail postage from the location where intercepted to the new destination based on the dimensions, weight, and zone of the piece. An Intelligent Mail® package barcode will be included on the redirected new Priority Mail pieces.
The USPS Package Intercept fee implemented on January 22, 2012 (see Notice 123, Price List) will not change.
Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)
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500 Additional Mailing Services
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507 Mailer Services
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5.0 Package Intercept
5.1 Description of Service
[Revise 5.1 as follows:]
Package Intercept service provides a method for customers to authorize redirection of any mailable domestic mailpieces with a tracking barcode as provided in 5.1.1. If the mail item is found and redirected, additional postage is charged as provided under 5.2. Package Intercept requests are active for 10 business days from the date of the request. Interception of eligible mailpieces is not guaranteed. Requests can be made as follows:
a. Retail customers may request the redirection of any mailable domestic mailpiece back to the sender by submitting PS Form 1509, Sender’s Request for USPS Package Intercept Service, at any Retail Post Office location.
b. Commercial customers may request the redirection of any mailable domestic mailpiece back to the sender, a new delivery address, or a Post Office as Hold For Pickup service (508.7.0) by registering and submitting requests through the Business Customer Gateway at https://gateway.usps.com/bcg/login.htm. Package information on the mailpieces to be intercepted will be provided by the customer to the USPS through an electronic file exchange.
5.1.1 Eligibility
[Revise 5.1.1 as follows:]
Package Intercept service is available for any Express Mail, Priority Mail, First-Class Mail, First-Class Package Service, Parcel Select, and Package Services mailpieces with a tracking barcode; addressed to, from, or between domestic destinations (608.2) that do not bear a customs declarations label; and measuring not more than 108 inches in length and girth combined except as noted in 5.1.2.
5.1.2 Ineligible
[Revise 5.1.2 as follows:]
Package Intercept is not available to:
1. Mailpieces sent to international destinations.
2. Mailpieces sent to APO/FPO/DPO destinations.
3. Domestic mailpieces requiring a customs declarations label (see 608.2.4.).
4. Mailpieces that indicate surface-only transportation such as Label 127, Surface Mail Only, or that bear other hazardous materials markings such as “Limited Quantity,” “Consumer Commodity,” or “ORM-D”.
5. Mailpieces that do not contain a tracking barcode.
5.2 Postage and Fees
[Revise 5.2 as follows:]
Customers must pay a nonrefundable per-piece fee to initiate the process of attempting to intercept the mailpiece. The USPS does not guarantee the interception of a mailpiece. All intercepted mailpieces that are redirected back to the sender through the retail method using PS Form 1509 are subject to payment of the applicable postage based on how the piece was originally mailed. All intercepted mailpieces that are redirected back to the sender, a new delivery address, or a Post Office as Hold For Pickup service through the electronic commercial method are relabeled and handled as a new Priority Mail piece. Except for pieces being redirected back to the sender that were originally sent by Express Mail, Priority Mail, or First-Class Mail, the new Priority Mail piece is charged the applicable Priority Mail postage from the location where intercepted to the new destination based on the dimensions, weight, and zone of the piece. The payment of fees is made as follows:
a. For retail customers, payment of fees may be made by cash, check, credit card, or debit card at any retail Post Office location. Payment of any applicable return postage will be collected from the sender as postage due upon delivery.
b. For commercial customers, payment of fees and any applicable postage must be processed through the mailer’s Centralized Account Payment System (ACH-Debit) account link.
5.3 Adding Extra Services
[Revise 5.3 as follows:]
Extra services may be added to Package Intercept mailpieces under limited circumstances. Customers who register and file their request through the Business Customer Gateway at https://gateway.usps.com/bcg/login.htm may add, and pay additional postage for, extra services on the new Priority Mail piece at the time of their intercept request. Except for Registered Mail, which retains its original extra services identification number, the relabeled new Priority Mail item will be assigned a new extra service identification number and barcode applicable to the extra service purchased. An Intelligent Mail package barcode will be included on all redirected new Priority Mail pieces, and all available USPS acceptance, processing, and delivery scans will be available to the customer at no charge. The following extra services may be added to the new Priority Mail item at the time of the intercept request:
a. Adult Signature Required.
b. Adult Signature Restricted Delivery.
c. Insurance.
d. Signature Confirmation.
e. Registered Mail, which must be added if the original shipment included Registered Mail service, but otherwise may not be added.
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5.5 Request for Intercept
[Revise 5.5 as follows:]
Retail customers may request to have their package intercepted and redirected to sender by submitting PS Form 1509, Sender’s Request for USPS Package Intercept Service, at any Post Office when presenting valid government-issued photo identification. Commercial customers may request to have their package redirected to sender, to a new postal delivery address, or to a Post Office as Hold For Pickup service through the Business Customer Gateway at https://gateway.usps.com/bcg/login.htm. Packages designated for redirection to a new address provided by the mailer that are undeliverable as addressed will be returned to sender as provided in 507.1. Only the sender or authorized representative can request Package Intercept.
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508 Recipient Services
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7.0 Hold For Pickup
7.1 Fees and Postage
7.1.1 Postage Payment Methods
Hold For Pickup service is available to mailers using the “Hold For Pickup” label when postage is paid by:
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[Add new item 7.1.1e. as follows:]
e. A mailer’s Centralized Account Processing System (CAPS) account when used in conjunction with a Package Intercept request.
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We will incorporate these revisions into the next update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com.
Product Classification,
Pricing, 5-3-12
