Policies, Procedures, and Forms Updates

Manuals

DMM Revision: Holiday Mobile Shopping Promotion

Effective October 1, 2012, the Postal Service™ will revise the Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 709.3 to add a new temporary Holiday Mobile Shopping Promotion (“Promo­tion”), which will take place during November 2012 for Pre­sorted and automation First-Class Mail® cards, letters, and flats and Standard Mail® letters and flats containing two-dimensional mobile barcodes (“mobile barcode”) readable by consumer mobile devices. The term “mobile barcode” includes equivalent mobile technologies such as water­marks or tags.

The Promotion is designed to spur mobile purchasing by putting mailers’ mobile-optimized offers, coupons, and catalogs into the hands of customers for the Black Friday/Cyber Monday holiday shopping timeframe. The new stan­dards will replace those for the Mobile Commerce and Per­sonalization Promotion, which have been in effect for the months of July and August 2012.

To be eligible, each mailpiece that is listed on a qualify­ing postage statement must have a mobile barcode on the outside of the piece or on the contents within the piece. When scanned, the mobile barcode must lead the recipient of the mailpiece to a mobile-optimized shopping website that allows the recipient to purchase an advertised product on the mobile device (the sale of services will not qualify). Directional text must be printed near the mobile barcode to instruct the recipient to scan the image. Mobile barcodes that direct consumers to web pages that allow them to pay for prior or future purchases or encourage enrollment in online bill payment or paperless statement services are not eligible for the Promotion. Mailpieces with mobile barcodes that convey postage information, destination, sender, or a machinable serial number for security purposes also are not eligible for the discount.

Discount and Rebate Information

The Holiday Mobile Shopping Promotion provides an upfront price reduction of 2 percent on the eligible postage for qualifying mailpieces. Qualifying mailings are Presorted and automation mailings of First-Class Mail cards, letters, and flats and Standard Mail (including Nonprofit) letters and flats. Commingled, co-mailed, and combined mailings are allowed, but a separate postage statement is required for the mailpieces with mobile barcodes.

The price reduction will be taken off the eligible postage amount due at the time of mailing. The Promotion discount does not apply to single-piece First-Class Mail pieces including residual single-piece First-Class Mail pieces claimed on a postage statement for Presorted and automa­tion mailings. The price reduction also does not apply to any Standard Mail residual pieces paying single-piece First-Class Mail prices.

Eligible mailings must be accompanied by electronic documentation, submitted via mail.dat, mail.xml, or Postal Wizard. The electronic documentation must identify the mail owner and mail preparer in the “by/for” fields for all mailings, either by the Customer Registration ID (CRID) or Mailer ID (MID) assigned by USPS®. Mailings of automation cards and letters, including Standard Mail letters (other than those with simplified addresses) claiming a carrier route automation letter price on a postage statement, or automation flats must have Intelligent Mail® barcodes. Mailpieces with POSTNET™ barcodes will not be eligible for the price reduction.

Mailers also may qualify for an additional 1 percent rebate on the pre-discount postage of their qualifying mailings if a portion of their orders is fulfilled via Priority Mail® between November 9, 2012, and December 31, 2012 (“fulfillment period”). Priority Mail packages must bear a unique track­able barcode (i.e., Delivery Confirmation™ barcode or Intel­ligent Mail package barcode). To claim the rebate, mailers will need to demonstrate that during the fulfillment period, the number of Priority Mail packages delivered to customers exceeded 0.5 percent (“package threshold”) of the total number of qualifying mailpieces sent during the “promotion period” (November 7, 2012, through November 21, 2012).

An example of the package threshold calculation is in the table below:

 

Promotion period — Discounted mail volume

100,000 pieces

Total postage prior to discount

$21,000

2% discount applied

$420

Total postage after discount applied

$20,580

Fulfillment threshold — 0.5% of discounted mail volume

500 packages

Actual number of packages fulfilled via Priority Mail with Delivery Confirmation (11/9–12/31)

1,225

Additional rebate earned

$210

In the example above, if the mailer had sent 500 pack­ages or less via Priority Mail with Delivery Confirmation ser­vice during the fulfillment period, there would be no rebate. Rebate applications will be due to the program office no later than February 15, 2013. Any earned rebate will be deposited to the participant’s mailing postage payment account.

Postage Payment Methods

Postage payment methods will be restricted to permit imprint, metered postage, or precancelled stamps. Pieces with metered postage must bear an exact amount of post­age as stipulated by the class and shape of mail. For First-Class Mail letters, the affixed values below are for the first 2 ounces only, and for First-Class Mail flats, for the first ounce only. Affixed postage values for metered mailings will be as follows:

First-Class Mail postcards $0.20

First-Class Mail automation
and Presorted machinable letters $0.25

First-Class Mail nonmachinable
letters $0.45

First-Class Mail automation and
Presorted flats $0.35

Standard Mail Regular letters $0.12

Standard Mail Regular flats $0.13

Standard Mail Nonprofit letters $0.05

Standard Mail Nonprofit flats $0.06

Mailings with postage paid by metered or precancelled stamp postage will have the percentage discount deducted from the additional postage due, except for Value Added Refund mailings, which may include the amount of the dis­count with the amount to be refunded. The holiday mobile shopping promotion discount cannot be combined with other incentives, with the exception of the full-service Intel­ligent Mail barcode discount.

Promotion Dates and More Information

To participate in the Promotion, customers must be reg­istered on the Incentive Programs Service through the Busi­ness Customer Gateway at https://gateway.usps.com/bcg/login.htm and specify which permits and CRIDs will partici­pate in the Promotion. Registration opens September 15, 2012, and must be completed at least 2 hours prior to the first mailing. The Postal Service will implement the Promo­tion and temporary price reduction for mailings made on November 7, 2012, through November 21, 2012. Plant-veri­fied drop shipment (PVDS) mailings accepted no later than November 21, 2012, may be entered at destinations through December 6, 2012. Program requirements, including updated FAQs, are available on the RIBBS® website at https://ribbs.usps.gov/index.cfm?page=mobilebarcode or by email to mobilebarcode@usps.gov.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

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700 Special Standards

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709 Experimental and Temporary Classifications

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[Revise the title of 3.0 as follows:]

3.0 Holiday Mobile Shopping Promotion

3.1 Program Description and Scope

[Revise 3.1 as follows:]

The holiday mobile shopping promotion provides a 2 per­cent discount on the prices of Presorted and automation pieces in mailings of First-Class Mail cards, letters, and flats and Standard Mail (including Nonprofit) letters and flats that include a transactional two-dimensional mobile barcode and meet all the conditions in 3.0. The term “mobile barcode” also will include equivalent mobile tech­nologies, such as watermarks and tags, that meet all the conditions in 3.0. Automation pieces must bear Intelligent Mail barcodes. The promotion is valid for mailings entered from November 7, 2012, through November 21, 2012. Plant-verified drop shipment (PVDS) mailings meeting all relevant standards may be accepted at origin as late as November 21, 2012, if they are entered no later than December 6, 2012, at the destination facility. Mailers also may qualify for an additional 1 percent rebate on the post­age of their qualifying mailers under 3.3.

3.2 Eligibility Standards

[Revise 3.2 as follows:]

To be eligible for the 2 percent discount, customers must be registered for the promotion on the Incentive Programs Ser­vice through the Business Customer Gateway at https://gateway.usps.com/bcg/login.htm and specify which per­mits and CRIDs will participate in the promotion. Registra­tion opens September 15, 2012, and must be completed at least 2 hours prior to the first mailing. Mailpieces must be mailed under the following conditions:

a. The mobile barcode or similar image must be on each mailpiece, either on the outside or printed on the contents of the piece. Brief instructions or direc­tional copy must be printed near the mobile barcode to instruct the recipient to scan the barcode or image. See 3.4 for placement restrictions.

b. The mobile barcode must be readable by a mobile device and must lead to a mobile-optimized website. The mobile barcode must be relevant to the contents of the mailpiece. Scanning the barcode must lead the consumer to a webpage that allows the recipient to purchase an advertised product on the mobile de­vice. Barcodes with links that direct consumers to sites that allow purchase of a service or payment for prior or future purchases, or that encourage enroll­ment in online bill payment or paperless statement services are not eligible for the discount. Mailpieces with mobile barcodes that convey postage informa­tion, destination, sender, or a machinable serial num­ber for security purposes also are not eligible for the discount.

c. The mailpieces with mobile barcodes must be one of the following:

1. Presorted or automation First-Class Mail cards, letters, or flats. Automation pieces must bear Intelligent Mail barcodes.

2. Standard Mail (including Nonprofit) letters or flats. Automation pieces must bear Intelligent Mail bar­codes.

d. Postage must be paid by permit imprint or by affixing metered postage or a precanceled stamp to each piece of mail; the postage statement and mailing documentation must be submitted electronically. The mail owner’s identity must be indicated in the elec­tronic documentation (“eDoc”). The eDoc must iden­tify the mail owner and mail preparer in the by/for fields, either by Customer Registration ID (CRID) or Mailer ID (MID) assigned by the USPS. All Presorted and automation pieces declared on a postage state­ment must contain a mobile barcode that qualifies for the discount.

e. At the time of mailing, mailers must provide the USPS acceptance unit with an unaddressed sample of the mailpiece that contains a mobile barcode. Mailers also must retain, until February 15, 2013, a sample of each mailpiece claiming a discount.

f. Other than a full-service Intelligent Mail discount (see 705.24), no other incentives apply for mailpieces claiming a discount under this promotion.

g. Participants must agree to participate in a survey con­ducted either during or after the promotional period.

h. Federal government official mailings under OMAS are not eligible for this promotion.

i. The electronic equivalent of the mailer’s signature on the postage statement will certify that each mailpiece claimed on the postage statement contains a qualify­ing mobile barcode.

[Revise the heading and text of 3.3 as follows:]

3.3 Discounts

Mailers must claim the 2 percent postage discount on the postage statement at the time the statement is electroni­cally submitted. Mailings with postage affixed will deduct the discount amount from the additional postage due, except that mail service providers authorized to submit Value Added Refund (“VAR”) mailings may include the dis­count in the amount to be refunded. Pieces with metered postage must bear an exact amount of postage as stipu­lated by the class and shape of mail. Affixed postage val­ues for metered mailings may be found in the Federal Register notice preamble available at http://pe.usps.com. Provisions for additional postage for First-Class Mail pieces over 1 ounce are in 234.2.2a and 334.2.2a, and in 244.2.2 and 344.2.2 for Standard Mail pieces over 3.3 ounces. Mailers may also qualify for an additional 1 percent rebate on the postage of their qualifying mailpieces if a por­tion of their orders is fulfilled via Priority Mail between November 9, 2012, and December 31, 2012 (fulfillment period). To claim the rebate, mailers will need to demon­strate that during the fulfillment period, the number of Pri­ority Mail packages (sent with a unique trackable barcode, such as Delivery Confirmation or Intelligent Mail package barcode) delivered to customers exceeded 0.5 percent of the total number of qualifying mailpieces mailed from November 7, 2012, through November 21, 2012.

[Add new 3.4 as follows:]

3.4 Mobile Barcode Placement

The mobile barcode cannot be placed on a detached address label (DAL or DML) or card that is not attached to the mailpiece. The mobile barcode cannot be placed in the (postage) indicia zone or the (Intelligent Mail) barcode clear zone on the outside of the mailpiece. For letters, the bar­code clear zone is defined in 202.5.1. For flats, the barcode clear zone for this purpose is the barcode itself and an area that extends an additional 1/8 inch from any part of the bar­code. The indicia zone is defined as follows:

a. The postage “indicia zone” is 2 inches from the top edge by 4 inches from the right edge of the mailpiece;

b. When the postage indicium is not in the area de­scribed in 3.4a, the mobile barcode must not be placed within 2 inches of the actual postage indicium.

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We will incorporate these revisions into the next monthly update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com.