DMM Revision: Package Intercept — Extra Services

Effective October 1, 2012, the Postal Service™ will revise Mailing Standards of the United States Postal Ser­vice, Domestic Mail Manual (DMM®) 503.2.4.10 and 507.5 to align standards for the current USPS Package Inter­cept™ service options.

Prior DMM revisions have been introduced to imple­ment the first two phases of Package Intercept service. These revisions will update the DMM to include the most current Package Intercept extra services options and remove obsolete standards.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

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500 Additional Mailing Services

503 Extra Services

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2.0 Registered Mail

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2.4 Mailing

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2.4.10 Redirection of Mail

[Revise 2.4.10 as follows:]

Registered Mail may be redirected to sender using Pack­age Intercept under 507.5.0.

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507 Mailer Services

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5.0 Package Intercept

5.1 Description of Service

[Revise 5.1 by renumbering current 5.1.1 and 5.1.2 as new 5.1.2 and 5.1.3, adding new 5.1.1, and assigning the text of current 5.1 to renumbered item 5.1.2 as follows:]

5.1.1 Basic Standards

Package Intercept service provides a method for custom­ers to authorize redirection of any mailable domestic mail­pieces with a tracking barcode as provided in 5.1.2. If the item is found and redirected, additional postage is charged as provided under 5.2. Package Intercept requests are active for 10 business days from the date of the request. Interception of eligible mailpieces is not guaranteed. Requests must be made as provided under 5.5.

5.1.2 Eligibility

Package Intercept service is available for any Express Mail, Priority Mail, First-Class Mail, First-Class Package Service, Parcel Select, and Package Services mailpiece with a tracking barcode, addressed to, from, or between domes­tic destinations (608.2.0), except as noted in 5.1.3. Mail­pieces must not measure more than 108 inches in length and girth combined.

5.1.3 Ineligible

Package Intercept is not available for the following:

a. Mailpieces sent to or from international destinations.

b. Mailpieces sent to or from APO/FPO/DPO destina­tions.

c. Domestic mailpieces requiring a customs declara­tions label (see 608.2.4.).

d. Mailpieces that indicate surface-only transportation such as Label 127, Surface Mail Only, or that bear other hazardous materials markings such as “Limited Quantity,” “Consumer Commodity,” or “ORM-D”.

e. Mailpieces that do not contain a tracking barcode.

5.2 Postage and Fees

[Revise the introductory text of 5.2 as follows:]

Customers must pay a nonrefundable per-piece fee to ini­tiate the USPS process of attempting to intercept the mail­piece. The USPS does not guarantee the interception of a mailpiece. An intercepted mailpiece mailed at a Parcel Select or Package Services price that is redirected to the sender is subject to payment of the applicable postage based on how the piece was originally mailed. A Parcel Select piece being redirected to the sender is charged the Parcel Select Nonpresort price plus the additional service fee. Any intercepted mailpiece that is redirected to a new delivery address or a Post Office as Hold For Pickup ser­vice, available only through the electronic commercial method, is relabeled and handled as a new Priority Mail piece. The new Priority Mail piece is charged at the appli­cable Priority Mail Commercial Base price from the location where intercepted to the new destination based on the dimensions, weight, and zone of the piece. Fee payments are as follows:

5.3 Adding Extra Services

[Revise 5.3 as follows:]

Extra services may be added to Package Intercept mail­pieces under limited circumstances. Customers who regis­ter and file their request through the Business Customer Gateway at https://gateway.usps.com/bcg/login.htm may add, and pay additional postage for, extra services on the new Priority Mail piece being redirected to a new address or a Post Office for Hold For Pickup at the time of their intercept request. The relabeled item will be assigned a new extra service identification number and barcode appli­cable to the extra service purchased. An Intelligent Mail package barcode will be included on all redirected pieces, and all available USPS scans will be available to the cus­tomer at no charge. Extra services may not be added to items being redirected to the sender. The following extra services may be added to the new Priority Mail item at the time of the online intercept request as follows:

a. Adult Signature Required.

b. Adult Signature Restricted Delivery.

c. Insurance, if the original shipment included insurance and for the original value stated, but may not be oth­erwise added.

d. Signature Confirmation.

5.4 Registered Mail

[Revise 5.4 as follows:]

Package Intercept, redirect to sender option only, is avail­able for eligible matter mailed using Registered Mail ser­vice. In addition to 5.2 and 5.5, customers requesting to intercept Registered Mail must write on the receipt “With­drawn” and sign and surrender the receipt to the Post Office.

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We will incorporate these revisions into the next monthly update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com.