The Postal Service™ is enhancing our customers’ visibility of their mailings by launching two new programs in 2012. The first program will automate the process to provide business mailers with mailpiece induction information. The tracking of these mailpieces will use the 11-digit ZIP Code™ and/or an Intelligent Mail® barcode. The second will strengthen the digital relationship with consumers and aid all customers with package tracking and visibility within the Postal Service network and through other carrier networks.
Lastly, in regards to the system manager title update, there is a continuing need to reflect changes in the identity or title of responsible officials.
Handbook AS-353, Guide to Privacy and the Freedom of Information Act, was revised to include these modifications, which were published in the Federal Register on August 3, 2012 (77 FR 46528–46529).
Handbook AS-353, Guide to Privacy and the Freedom of Information Act
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Appendix — Privacy Act Systems of Records
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Section C. Index of Systems of Records
Part II. Customer System
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USPS 820.200
System Name
Mail Management and Tracking Activity
Categories of Records in the System
[Revise 1 and 5 to read as follows:]
1. Customer information: Customer or contact name, mail and email address(es), title or role, phone number(s), and cellphone carrier.
* * * * *
5. Customer preference data: Hold mail begin and end date, redelivery date, delivery options, shipping and pickup preferences, drop ship codes, comments and instructions, mailing frequency, preferred delivery dates, and preferred means of contact.
* * * * *
[Add new 7 to read as follows:]
7. Mail images: Images of mailpieces captured during normal mail processing operations.
Purpose(s)
* * * * *
[Revise 3 to read as follows:]
3. To provide customers with information about the status of mailings within the USPS network or other carrier networks.
[Renumber current 4 and 5 as new 5 and 6 and insert new 4 to read as follows:]
4. To provide business mailers with information about the status of mailings within the USPS mail processing network.
Retrievability
[Revise text to read as follows:]
By customer name, customer ID(s), logon ID, mailing address(es), 11-digit ZIP Code, or any Intelligent Mail barcode.
Retention and Disposal
* * * * *
[Renumber current 5 as new 6 and add new 5 to read as follows:]
5. Mailpiece images will be retained up to 3 days.
* * * * *
[Add new 7 to read as follows:]
7. USPS and other carrier network tracking records are retained for up to 30 days for mail and up to 90 days for packages and special services.
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System Manager(s) and Address
[Revise section to read as follows:]
President, Digital Solutions, United States Postal Service, 475 L’Enfant Plaza SW, Washington, DC 20260.
Chief Information Officer, United States Postal Service, 475 L’Enfant Plaza SW, Washington, DC 20260.
Chief Marketing/Sales Officer and Executive Vice President, United States Postal Service, 475 L’Enfant Plaza SW, Washington, DC 20260.
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We will incorporate these revisions into the next online update of Handbook AS-353 available on the Postal Service™ PolicyNet website:
n Go to http://blue.usps.gov.
n Under “Essential Links” in the left-hand column, click PolicyNet.
n Then click HBKs.
(The direct URL for the Postal Service PolicyNet website is http://blue.usps.gov/cpim.)
Refer any questions about this revision to the Records Office at 202-268-2608.
— Privacy Office,
General Counsel and Executive VP, 9-20-12
