The Voice of the Employee (VOE) survey is one of the largest employee opinion surveys in the nation. Every quarter, a random sample (25 percent) of career Postal Service employees are invited to express their thoughts on topics such as communication, trust, diversity, and respect. Participation in the VOE is voluntary and entirely confidential. Responses go directly to an independent party, who tabulates the results and reports them back to the Postal Service in summary form.
The VOE is a key measure of the engagement of our workforce — the extent to which employees feel like they believe in what they do, and feel valued for doing it. High levels of engagement lead to positive organizational outcomes such as customer satisfaction, productivity, safety, and retention. The results of the survey are used by locations all across the country to improve the work environment and increase employee engagement.
This quarter, all non-bargaining employees selected to take a survey will receive an email invitation to complete the survey online. Online administration of the survey is an efficient and secure way to collect employee responses, and confidentiality is maintained like the paper version. Responses are sent directly to an independent party, who tabulates the results.
If you receive a third quarter VOE survey, take the time to confidentially express your opinion — on-the-clock — to help make the Postal Service a better place to work.
Want to learn more? Visit the VOE website from the Human Resources web page on Blue at http://blue.usps.gov/humanresources/home.shtml. You can access the most recent survey results, tips for working with your results, articles on employee engagement, and more.
Do you have an idea for the VOE survey? A question you would like to ask or a success story that you want to share? Send your thoughts to VOE@usps.gov.
— Testing and Assessment,
Employee Resource Management, 4-18-13
