DMM Revision: Clarification of Eligibility Standards for Merchandise Return Service

Effective June 6, 2013, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 505.3.2.1 to remove a discrepancy regarding the mail products eligible for Merchandise Return Service (MRS).

This revision clarifies that Parcel Select is not an eligible product for use with MRS. The reference to Parcel Select in DMM 505.3.2.1 was added as part of the general price change revisions in January 27, 2013. It was not the intent of the Postal Service to make Parcel Select eligible for MRS. Moreover, its inclusion in this section creates a discrepancy in the DMM, since all Parcel Select products have specific postage payment requirements and/or minimum volume thresholds that would be incompatible with MRS.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

* * * * * 

500 Additional Mailing Services

* * * * * 

505 Return Services

* * * * * 

3.0 Merchandise Return Service

* * * * * 

3.2 Basic Standards

3.2.1 Description

[Revise 3.2.1 as follows:]

Merchandise return service allows an authorized permit holder to pay the postage and extra service fees on single-piece price First-Class Mail, First-Class Package Service, Priority Mail, Standard Post, and Package Services parcels that are returned to the permit holder by the permit holder’s customers via a special label produced by the permit holder.

* * * * * 

We will incorporate these revisions into the next monthly update of the online DMM, which is available via Postal Explorer® at