Discontinuance of VAR Refunds at the Retail Window

Effective July 28, 2013, Value-Added Refunds (VARs) will be discontinued at the retail window with PostalOne! Release 35.0. VAR functionality at retail windows will be eliminated, and AIC 541 that accounts for the refund will be disabled.

VAR requests for combined and single statements which meet certain conditions will be automatically generated by PostalOne! when the statements are entered into PostalOne!. Value-Added Refunds will not be generated for amounts less than $50.00. PostalOne! will not allow VARs to be applied to auto-finalized postage statements.

All refund requests will be sent from PostalOne! in a daily batch file for processing on the same business day for all refunds that have been processed that day. Payments will be sent directly to the customer. Mailers are still required to submit PS Form 3533, Application for Refund of Fees, Products and Withdrawal of Customer Accounts. Retail and BMEU sites will maintain PS Form 3533 on file at their locations. PS Form 3533 should not be forwarded to Scanning and Imaging for processing.The E-2 Quick Reference Table in Handbook F-101, Field Accounting Procedures, will be updated to reflect the change in the next F-101 revision.