Handbook M-39 Revision: Names Changes and Package Simplification Process

Effective July 28, 2013, the Postal Service™ will revise Handbook M-39, Management of Delivery Services, to reflect the discontinuation of Parcel Post and updates for the Package Simplification process.

Handbook M-39, Management of Delivery Services

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1 Administration of City Delivery Service

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11 Introduction

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116 Mail Processing for Delivery Services

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[Revise the title of 116.9 to read as follows:]

116.9 Parcels

[Revise the title of 116.91 to read as follows:]

116.91 Receipt of Parcels

[Revise the first sentence of 116.91 to read as follows:]

The receipt of parcels at the delivery unit can have a substantial impact on the overall efficiency of carrier operations. ***

[Revise the last sentence of 116.91 to read as follows:]

***Early availability of parcels also permits the delivery unit manager to direct carriers to load vehicles with parcels earlier on light days if undertime occurs.

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[Revise the title of 116.92 to read as follows:]

116.92 Parcels Received in Sacks Made Up to Route

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[Revise the title of 116.93 to read as follows:]

116.93 Parcels Distributed to Routes at the Unit

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[Revise the title of 116.94 to read as follows:]

116.94 Undistributed Parcels at the Unit

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12 Office Work Routine

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122 Scheduling Carriers

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122.2 Carriers’ Leaving Schedules

122.21 Established Leaving Schedule

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[Revise item c to read as follows:]

c. Necessary Office Time. Time required to case this mail, withdraw, tray or strap out mail, obtain parcels, and complete other required office duties; and

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125 Carrier Work Methods Street

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125.8 Curbline Delivery

125.81 Serve Boxes from Vehicle

[Revise the text of 125.81 to read as follows:]

On a curbline delivery route, the carrier must serve the mailbox without leaving the vehicle, except to collect postage dues, obtain payment or signature for extra services mail, to deliver parcels too large for the box, or to serve a box temporarily blocked.

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13 Analyzing Operations

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132 Review of Collection Service

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132.2 Considerations

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132.27

[Revise the text of 132.27 to read as follows:]

Parcel post delivery routes may be arranged to provide regular assignments consisting of parcel deliveries and collections. This will eliminate some of the problems regarding manpower available to make evening collections.

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134 Street Management

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134.5 Safety

[Revise the text of 134.5 to read as follows:]

During any period of street supervision, every opportunity must be taken to emphasize safety while driving, walking on sidewalks, walking up and down steps, crossing streets, collecting mail, or delivering relays or parcels.

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14 Adjustments

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144 Expedited Preferential Mail Delivery Program

144.1 Description

[Revise the last sentence of 144.1 to read as follows:]

***Parcels will be handled in the established manner.

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15 City Delivery Service Motorization

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152 Selection of Vehicles

152.1

[Revise item d to read as follows:]

d. Pieces of parcels delivered daily.

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152.2

[Revise the table to read as follows:]

 

Route Category

Description of Route

Type and Capacity Vehicle

0

50 or more curbline stops and door dismounts; 0 to 15 miles of travel; 30 or less average parcels daily

Right-hand drive; light delivery

1

50 or more curbline stops and door dismounts; more than 15 miles of travel; 30 or less parcels daily

Right-hand drive; light delivery

2

50 or more curbline stops and door dismounts; unlimited mileage; 31 or more average parcels daily

Right-hand drive; ½ ton truck

3

One to 49 dismounts; unlimited mileage; 30 or less average parcels

Right-hand drive; light delivery

Left-hand drive; light delivery

4

One to 49 dismounts; unlimited mileage; 31 or more average parcels

Right-hand drive; ½ ton truck

Left-hand drive; ½ ton truck

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[Revise the title of 16 to read as follows:]

16 Parcels

[Revise the title of 161 to read as follows:]

161 Parcel Delivery Requirements

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[Revise the title of 162 to read as follows:]

162 Analysis of Parcel Operations

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[Revise the last sentence of 162 to read as follows:]

***Also, periodically make an analysis of PS Form 1571 to determine when and how frequently parcels are curtailed.

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2 Mail Counts and Route Inspections

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22 Conducting the Count of Mail

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222 Completion of Forms 1838, 1838-A, 1838-B, and 1838-C

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222.2 Summaries

222.21 Letter Routes Non-EPM and CMU

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222.212 Columns (a), (b), and (c) Trip Data (Number of Pieces)

[Revise the first sentence of item c to read as follows:]

c. Line 3, Accountable and Signature Mail (Registered, Certified, COD, Customs, Priority Mail Express, and Postage Due).***

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[Revise the first sentence of item e to read as follows:]

e. Line 5, All Parcels Over 2 Pounds. ***

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222.214 Columns (e), (f), and (g), (Minutes)

[Revise the first sentence of item a to read as follows:]

a. Line 14, Registered — Certified — COD — Priority Mail Express — Customs — Postage-Due — Keys — Form 3868 — Signing For, Returning Funds and Receipts.***

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222.23 Parcels and Combination Services Routes

222.231 Form 1838-A

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[Revise item b to read as follows:]

b. Line 2. Record actual number of registered, numbered insured, Priority Mail Express, certified, CODs returned, and postage-due parcels.

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23 Conducting the Route Inspection

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234 Record and Evaluation

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234.3 Collection Routes

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234.33 Preparing Form 3999-B Inspection of Collection Route

e. The examiner will comment on the following for those routes utilizing barcode or similar scanning devices:

(1) Is the carrier familiar with the use of the barcode or similar scanning device?

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[Revise item d to read as follows:]

Does the carrier scan on/off collection to reflect lunch, break, comfort stops or intermittent relay, parcels or Priority Mail Express delivery, or other duties?

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24 Analysis and Adjustments Letter Routes

241 Summary of Count and Inspection

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241.3 Preparing Form 1840

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241.35 Complete remaining items as follows:

[Revise the first sentence of item j to read as follows:]

j. Column 5, Parcels Over Two Pounds. ***

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We will incorporate these revisions into the next online issue of Handbook M-39, Management of Delivery Services, which is available on the Postal Service PolicyNet website:

n Go to http://blue.usps.gov.

n Under “Essential Links” in the left-hand column, click PolicyNet.

n On the PolicyNet page, click HBKs.

(The direct URL for the Postal Service PolicyNet website is http://blue.usps.gov/cpim.)