Handbooks

Handbook AS-353 Revision: New Freedom of Information Act (FOIA) Requester Service Center

Effective October 17, 2013, the Postal Service™ is revising Handbook AS-353, Guide to Privacy, the Freedom of Information Act, and Records Management, to establish a new FOIA Requester Service Center (RSC) to support the tracking and processing of FOIA requests for Postal Service records maintained at area offices, district offices, Post Offices, or other field operations facilities. Contact information for other Postal Service RSCs is also revised.

Handbook AS-353, Guide to Privacy, the Freedom of Information Act, and Records Management

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1 Introduction

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1-4 Roles and Responsibilities

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1-4.2 Specific Responsibility

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1-4.2.6 Freedom of Information Act Requester Service Centers

[Revise the text of 1-4.2.6b to read as follows:]

b. Providing information to requesters concerning the status of FOIA requests and information about responses to such requests.

Contact the FOIA RSCs at the following addresses:

US POSTAL SERVICE HEADQUARTERS
MANAGER RECORDS OFFICE
US POSTAL SERVICE
475 L’ENFANT PLZ SW RM 9431
WASHINGTON, DC 20260

Fax: 202-268-5353

US POSTAL SERVICE FIELD
USPS FOIA REQUESTER SERVICE CENTER — FIELD
ST LOUIS GENERAL LAW SERVICE CENTER
1720 MARKET STREET RM 2400
ST LOUIS, MO 63155-9948

Fax: 650-578-4956

POSTAL INSPECTION SERVICE
OFFICE OF COUNSEL
US POSTAL INSPECTION SERVICE
475 L’ENFANT PLAZA SW RM 3301
WASHINGTON, DC 20260

Fax: 202-268-4538

INSPECTOR GENERAL
OFFICE OF INSPECTOR GENERAL
US POSTAL SERVICE
1735 N LYNN ST STE 10000
ARLINGTON, VA 22209

Fax: 703-248-4626

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4 Freedom of Information Act Procedures

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4-2 How to Make a Freedom of Information Act Request

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4-2.4 Where to Direct Freedom of Information Act Requests

[Revise the text of 4-2.4 to read as follows:]

Requesters must direct FOIA requests to the appropriate FOIA Requester Service Center (RSC) as follows:

a. U.S. Postal Service Headquarters Records, Supply Management or Facilities Records, and Employee Listings. USPS headquarters structure is separate from the rest of the organization; however, certain positions in the field report to headquarters functions. To see how the Postal Service is structured, visit
http://about.usps.com/who-we-are/leadership/welcome.htm
. FOIA requests for U.S. Postal Service Headquarters controlled records; Supply Management or Facilities controlled records including contracts, building leases, and other real estate transactions; or employee listings must be directed to:

MANAGER RECORDS OFFICE
US POSTAL SERVICE
475 L’ENFANT PLZ SW RM 9431
WASHINGTON, DC 20260

Fax: 202-268-5353

Online: https://pfoiapal.usps.com/palMain.aspx

If requesters are unclear what office maintains the records they are seeking, the request should be submitted to the Manager Records Office. Personnel in the Records Office will then forward requests to the appropriate office(s).

b. U.S. Postal Service Field Records. FOIA requests for U.S. Postal Service records controlled by area offices, district offices, Post Offices, or other field operations facilities must be directed to:

USPS FOIA REQUESTER SERVICE CENTER-FIELD
ST. LOUIS GENERAL LAW SERVICE CENTER
1720 MARKET STREET RM 2400
ST LOUIS, MO 63155-9948

Fax: 650-578-4956

Online: https://pfoiapal.usps.com/palMain.aspx

c. Inspection Service Records. FOIA requests for Inspection Service records must be directed to:

OFFICE OF COUNSEL
US POSTAL INSPECTION SERVICE
475 L’ENFANT PLAZA SW RM 3301
WASHINGTON, DC 20260

Fax: 202-268-4538

d. Inspector General Records. FOIA requests for Inspector General records must be directed to:

OFFICE OF INSPECTOR GENERAL
US POSTAL SERVICE
1735 N LYNN ST STE 10000
ARLINGTON, VA 22209

Fax: 703-248-4626

email: foia@uspsoig.gov

Online: https://www.uspsoig.gov/foia_request.htm

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We will incorporate these revisions into the next online issue of Handbook AS-353, Guide to Privacy, the Freedom of Information Act, and Records Management, which is available on the Postal Service PolicyNet website:

n Go to http://blue.usps.gov.

n Under “Essential Links” in the left-hand column, click PolicyNet.

n Click HBKs.

(The direct URL for the Postal Service PolicyNet website is http://blue.usps.gov/cpim.)