Effective January 26, 2014, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) sections 503.1 and 503.2 to update the process for customers making inquiries for uninsured (with no declared value) Registered Mail™ items and to introduce two new non-barcoded labels for Registered Mail™ and Certified Mail® items that already bear an Intelligent Mail® package barcode (IMpb).
The Postal Service is aligning the inquiry process for Registered Mail items with no declared value with the most current resources and tracking data available for all accountable mailpieces; customers may obtain tracking and delivery information electronically or by phone. Additional information can also be found in Publication 122, Customer Guide to Filing Domestic Insurance Claims or Registered Mail Inquires. As a result of these DMM revisions, the PS Form 1000, Domestic or International Claim, will also be updated to remove various references no longer required for mailers to make inquiries for Registered Mail items with no declared value.
The Postal Service also introduces two non-barcoded, color-coded, self-adhesive extra service labels: Label 200-N, Registered Mail, and Label 3800-N, Certified Mail. These “product identifier” labels can be ordered from the Postal Store at www.usps.com. These USPS-provided labels are available for use only when a customer-generated IMpb shipping label, which contains the service type code for Registered Mail or Certified Mail, is also affixed on the same mailpiece.
Additionally, the Postal Service continues its efforts to simplify mailing standards so these revisions will consolidate any unnecessary or duplicate references.
Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)
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500 Additional Mailing Services
503 Extra Services
1.0 Registered Mail
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1.4 Mailing
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1.4.4 Label 200
[Revise the text of 1.4.4 to read as follows:]
Registered Mail must bear the barcoded red Label 200 (see Exhibit 1.4.4), or a non-barcoded red Label 200-N when a mailer-generated shipping label bearing an IMpb, under 708.5, is also affixed on the same mailpiece. Mailers must place the applicable label above the delivery address and to the right of the return address, or to the left of the delivery address on parcels.
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1.6 Inquiry on Article With No Declared Value
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[Revise the title and text of 1.6.1 to read as follows. In addition, delete 1.6.2 and renumber existing 1.6.3 as 1.6.2.]
1.6.1 Who, When, and How to File
The procedures in this section apply only to Registered Mail with no declared value. Only the mailer, or a merchandise return service permit holder, may file an inquiry for Registered Mail items with no declared value. The inquiry should be made after 15 days from the mailing date, either at www.usps.com by entering the article number or by calling 800-222-1811. See Publication 122 for additional information.
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2.0 Certified Mail
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2.3 Mailing
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2.3.3 Form 3800
[Revise the text of 2.3.3 to read as follows:]
Certified Mail must bear the barcoded green label part of the Form 3800 (see Exhibit 2.3.3), or a non-barcoded green Label 3800-N when a mailer-generated shipping label bearing an IMpb, under 708.5, is also affixed on the same mailpiece. Mailers must place the applicable label above the delivery address and to the right of the return address, or to the left of the delivery address on parcels.
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We will incorporate these revisions into the January update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com.
— Product Classification,
Pricing, 12-26-13
