Human Resources

New Password System to be Rolled Out — Password Will Replace Employee PIN Online

Effective April 28, 2014, Postal Service™ employees will be required to use a new, more secure password to access USPS® self-service web applications such as PostalEASE, eCareer, ePayroll, and eOPF. A new Self-Service Profile (SSP) application will be launched in which employees will create and manage their self-service password, email address, security challenge questions, and 4-digit Personal Identification Number (PIN) for telephone transactions. A poster is included on page 61.

“The change to a self-service password is necessary to protect and secure employee information,” said Corporate Information Security Officer Chuck McGann. “Moving to a strong password increases the level of security to protect your information. As always, employees should review their accounts often to verify any changes and change their passwords if they have any concerns about security.”

Once the employee has set up his or her SSP Profile in the SSP application, the employee self-service web applications will be accessible in several ways:

n Through the Internet at from your home computer.

n Through the Intranet (from the Blue page) via the Human Resources website.

n Through an Employee Self-Service kiosk (available at some facilities).

Note: Employees will continue to be able to use their current USPS EIN and PIN to conduct self-service telephone transactions (Job Bidding, leave requests, PostalEASE, etc.) via the Interactive Voice Response (IVR) system:

n Job Bidding phone number: 800-222-2415, with TDD access available at 800-265-7208.

n Employee Service phone number: 877-477-3273, Option 1.