Effective December 26, 2013, the Postal Service™ eliminated Registered Mail service as an option for shipping in an effort to expedite the shipping process for cremated remains. This follows steps already taken to improve visibility of these shipments during processing and transportation to include the use of Label 139, Cremated Remains.
As part of our communications outreach effort to our customers, we are announcing the availability of Publication 139, How to Package and Ship Cremated Remains. The purpose of this publication is to provide customers with a guide when shipping cremated remains.
Publication 139 is available for download on the PolicyNet website and at http://about.usps.com/publications/pub139.pdf.
Postal Service publications make perfect handouts for customers and are good resources for Postmasters and managers. Use the following information to order these publications from the Material Distribution Center (MDC) by using touch-tone order entry (TTOE): Call 800-273-1509.
Note: You must be registered to use TTOE. To register, call 800-332-0317, option 1, extension 2925, and follow the prompts to leave a message. Wait 48 hours after registration before placing your first order.
— Consumer and Industry Affairs – Consumer Advocate and Manager Customer Relations, 4-3-14
