The Postal Service™ offers Premium Forwarding Service Residential® (PFS-Residential®), a personalized service for reshipping mail from a primary residential address (or PO Box™, with certain restrictions) to a temporary address using Priority Mail® Service with USPS® Tracking Service. It is perfect for residential customers going away from home for two weeks up to one full year, such as “Snowbirds,” executives on temporary assignments, students, and individuals with an extended family care situation or who are away on an extended vacation.
Benefits include:
n Customers do not miss important mail while they are away.
n A customer’s permanent address does not change, and temporary address information is never provided to senders.
n All of the customer’s mail reaches them, most of it via Priority Mail Service with USPS Tracking. The Domestic Mail Manual (DMM®) contains more information on what mail should be reshipped immediately at no additional charge and not held for the weekly Priority Mail reshipments (e.g., Priority Mail Express® and Registered Mail items).
n Post Office™ weekly mailing goes out the same day (Wednesday) every week on a regular schedule that customers can depend on.
PFS-Residential is not available for the following types of addresses:
n Business addresses.
n APO, FPO, and DPO addresses.
n Single-point delivery addresses such as RV parks, hospitals, hotels, and U.S. Department of State addresses.
n Size 3, Size 4, or Size 5 PO Box addresses (a customer with a Size 1 or Size 2 PO Box as the primary address is eligible for PFS-Residential, but must apply at a retail location (not online).
A customer has the option to apply for Premium Forwarding Service Residential at their primary address, Post Office, or online at http://usps.com.
Customers must pay a nonrefundable application fee and reshipment charge per week for each week of service requested. If for any reason the customer requests early termination of a PFS-Residential order, the Postal Service can refund weekly reshipment charges not used to the customer.
A customer who enrolls in PFS-Residential using the online application must pay the application fee by credit card upon submission of the application. The Postal Service will also use the customer’s designated credit card to process the weekly reshipment charge in a weekly recurring fashion. For a customer who enrolls in PFS-Residential using the online application, both the application fee and any weekly reshipment fee previously charged are nonrefundable, but customers can cancel the PFS-Residential order and stop future weekly reshipment charges by logging onto their USPS account and canceling the PFS-Residential order.
Refer to Notice 123, Price List, for the application fee (sometimes referred to as the “enrollment fee”) and the weekly reshipment charge.
— Retail Operations,
Retail and Customer Service Operations, 1-22-15
