Effective March 1, 2016, the Postal Service™ published Management Instruction (MI) PO-439-2016-1, ZIP Code Boundary Review Process, to update policy and procedures for ZIP Code™ boundary reviews. The document outlines:
n Functional area responsibilities;
n Customer support; and
n Customer survey guidelines.
This new document also contains attachments to help identify internal and external issues, provide potential administrative solutions, quantify impacts, and estimate costs. A sample district customer survey for affected customers is also included. MI PO-439-2016-1 supersedes the previous “United States Postal Service ZIP Code Boundary Review Process” document formerly posted on the web.
MI PO-439-2016-1, ZIP Code Boundary Review Process, is available on the Postal Service PolicyNet website:
n Go to http:⁄⁄blue.usps.gov.
n In the left-hand column, under “Essential Links,” click PolicyNet.
n Click MIs.
The direct URL for the Postal Service PolicyNet website is http:⁄⁄blue.usps.gov⁄cpim.
— Delivery Strategy and Planning,
Delivery Operations, 4-28-16
