Information Security

Reset Your ACE Login Credentials and Create Strong Passwords

Information security is our shared responsibility when we connect online at work and at home. CyberSafe at USPS™ offers tips to reset and create strong Postal Service™ passwords. Your password is like the key to your house, safeguarding important information stored on your computers and devices. By taking the appropriate steps to reset your ACE ID credentials and create strong passwords, you can guard the Postal Service’s information resources.

Here are tips for resetting your ACE ID password and creating strong credentials.

Reset Your ACE ID Password

To view step-by-step instructions for resetting your ACE password, review this video posted on the CyberSafe at USPS Blue site: http:⁄⁄⁄cyber⁄reset-passwords.htm. Users may also refer to the instructions for password reset: http:⁄⁄⁄cyber⁄security-password-reset.htm.

Most ACE users are required to change their password every 90 days or when prompted by the system. For additional guidelines: http:⁄⁄⁄cyber⁄assets⁄pdf⁄epassword-reset-and-eaccess-password-recovery-settings-quick-tips.pdf.

Create a Strong and Unique Password

To create strong, memorable online passwords for your ACE credentials, follow these tips:

n Use a combination of uppercase and lowercase letters, numbers, and special characters to create strong passwords that are difficult to guess.

n Passwords must not contain any part of the user’s name. Also, don’t use your ACE login ID as part of your password.

n Think of a favorite phrase and use it as a password, substituting some letters with other kinds of characters.

Once a password is created, never share it with anyone. Online security is a priority for USPS® employees, customers, and suppliers, so safeguard your passwords.

If you suspect that your password has been compromised, notify the CyberSecurity Operations Center (CSOC) via email at or by calling 866-877-7247.

CyberSafe at USPS offers additional resources on information security and sharing data at http:⁄⁄⁄cyber⁄. USPS has also partnered with the Department of Homeland Security’s (DHS) Stop. Think. Connect™ campaign. DHS addresses performing a data back up on their website: https:⁄⁄⁄.

Online security is a priority for USPS employees, customers, and suppliers, so share information safely!