Effective July 7, 2016, the Postal Service™ is revising Handbook M-41, City Delivery Carriers Duties and Responsibilities, to update the process for actual mail delivery in buildings without elevators.
Handbook M-41, City Delivery Carriers Duties and Responsibilities
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1 General
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13 Delivery and Collection Rules
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131 Delivery on Letter Routes
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131.3 Actual Delivery
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131.39
[Revise the text of 131.39a to read as follows:]
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a. If there is no elevator in buildings with more than three (3) floors, make delivery of mailpieces, including accountable mailpieces, to the first floor; make deliveries to the second and third floors if they are occupied primarily by business offices and if the service is requested. For addresses above the third floor, delivery of accountable mailpieces and⁄or pieces that do not fit into the mailbox or parcel locker (if available) will be made to one (1) authorized, designated location on the first floor, or PS Form 3849 will be completed and left in the customer’s mailbox.
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We will incorporate this revision into the next update of Handbook M-41, City Delivery Carriers Duties and Responsibilities, which is available on the Postal Service PolicyNet website:
n Go to http:⁄⁄blue.usps.gov.
n Under “Essential Links” in the left-hand column, click PolicyNet.
n Click Handbooks.
The direct URL for the Postal Service PolicyNet website is http:⁄⁄blue.usps.gov⁄cpim.
— City Delivery Operations,
Delivery Operations, 7-7-16
