Supply Management

USPS Lock and Key Return Program Has a New Address

Please ship all defective and obsolete locks and keys to the following new address:

USPS LOCK RETURN PROGRAM
COMPX SECURITY PRODUCTS
26 Old Mill Road
Greenville, SC 29607

As a reminder, the USPS® Lock and Key Return Program is in place with CompX Security Products and includes all non-functioning and obsolete locks and keys: PSIN O306A1, O306A2, O306B, O306D, O306P, O306P1, O308, O910A, O910B, Arrow, Medeco (MAL), Metro, and Rotary Locks and Keys.

This recycling program allows us to reduce the overall cost of manufacturing new locks while we support our overall effort to increase sustainability with the products we purchase. This program also contains a component that allows the Postal Service™ to generate revenue for brass scrap for locks that cannot be reconditioned or where only some of the components in the lock are reused.

Use either the small or medium flat rate box to ship and reinforce with priority tape around the entire box. Boxes cannot be over 70 pounds, so confirm package weight before shipping. Use packing, if necessary, so loose keys do not shift. Overweight and oversized boxes will break open and cannot be lifted safely. Return all Arrow, Medeco (MAL), and Rotary Locks and Keys using Signature Confirmation™ service for tracking purposes.

Direct any questions about this program to National Materials Customer Service at 800-332-0317, option 4, then option 5, or via email at materials.customerservice@usps.gov.