USPS® employees are the first line of defense against increasingly sophisticated cyber-attacks. Reporting suspicious emails and other potential threats helps the Postal Service™ keep employee and customer information safe.
When opening emails, look for the following common signs of phishing:
n A generic or inconsistent greeting (e.g., “Dear Customer”),
n Urgent-sounding messages,
n Offers that seem too good to be true,
n Spelling or grammar mistakes, and
n Unsolicited requests for personal information.
If you suspect that you have been the target of a phishing attempt, do not delete the email. Report the message to CyberSafe using one of the following methods:
n Use the “Report to CyberSafe” button in your Outlook toolbar. For instructions on how to download the “Report to CyberSafe” button, visit usps.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0046151.
n Send the email as an attachment to CyberSafe@usps.gov by selecting the message and then clicking CTRL+ALT+F.
Phishing is not the only threat. Unexpected changes to files and applications, programs that start unexpectedly, or other unusual activity on USPS systems and equipment could indicate a security breach. USPS employees must immediately report any issues by emailing CyberSafe@usps.gov or calling 877-876-2455.
For more information on email safety, visit the CyberSafe at USPS® websites on Blue (blue.usps.gov/cyber/) and LiteBlue (liteblue.usps.gov/cyber/), or the public-facing website at www.uspscybersafe.com/.
— Corporate Information Security Office,
Chief Information Security Officer
and Digital Solutions, 7-19-18
