Publication 552 Revision: Manager’s Guide to Understanding, Investigating, and Preventing Harassment

Effective November 2018, the Postal Service™ revised Publication 552, Manager’s Guide to Understanding, Investigating, and Preventing Harassment, to reflect the termination of support from the current vendor of the telephone Centralized Intake System for initiating requests for Equal Employment Opportunity (EEO) counseling. This service has been replaced by an online efile application. The revision to Publication 552 describes the primary and alternative process to initiate EEO counseling on the online EEO efile application.

Revised Publication 552 will be available for ordering through the Material Distribution Center at a later date. Information will be forthcoming in a future Postal Bulletin article.

Publication 552 is available on the Postal Service PolicyNet website:

n Go to blue.usps.gov.

n In the left-hand column under “Essential Links,” click PolicyNet.

n Click Publications.

The direct URL for the Postal Service PolicyNet website is blue.usps.gov/cpim.