Effective November 2018, the Postal Service™ revised Publication 552: Manager’s Guide to Understanding, Investigating, and Preventing Harassment, to reflect the termination of support from the current vendor of the Centralized Intake System for initiating requests for Equal Employment Opportunity (EEO) counseling through the Interactive Voice Response telephone number (888-EEO-USPS) and the Text Telephone number (888-325-2914). This service has been replaced by an online efile application.
The November 2018 edition of Publication 552 supersedes all previous editions.
Use the following information to order Publication 552 through the Material Distribution Center eBuy2 catalog:
PSIN: PUB552
PSN: 7610-03-000-7591
Item Description: PUB552, MGRS GUIDE,
UNDERSTAND, INVESTI-
GATE, PREVENT
Unit of Measure: EA
Minimum Order Quantity: 1
Bulk Pack Quantity: 100
Price per Unit: $1.0100
Edition Date: 11/18
Note: For military sites without eBuy2 access, order revised Publication 552 through the Touch Tone Order Entry system by calling 800-273-1509.
Publication 552 is also available on the Postal Service PolicyNet website:
n Go to blue.usps.gov.
n In the left-hand column under “Essential Links,” click PolicyNet.
n Go to the right-hand side under “Published Forms and Directives.”
n Click Publications.
The direct URL for the Postal Service PolicyNet website is blue.usps.gov/cpim.
— EEO Compliance and Appeals,
Labor Relations, 3-14-19
