International Mail

Temporary Service Suspension

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 3, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States. Customers are asked to refrain from mailing items addressed to any of the following countries, until further notice:

1. Botswana

2. Cayman Islands

3. Chad

4. Ecuador

5. Fiji

6. French Polynesia

7. Honduras

8. India

9. Kuwait

10. Libya

11. Madagascar

12. Maldives

13. Mongolia

14. New Caledonia

15. Panama

16. Peru

17. Samoa

18. Saudi Arabia

19. South Africa

20. Bolivia

21. Sri Lanka

22. Zimbabwe

Effective April 7, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where air and sea transportation is unavailable due to widespread cancellations and restrictions into the area. Customers are asked to refrain from mailing items addressed to any of the following countries, until further notice:

1. Angola

2. Benin

3. Bosnia and Herzegovina

4. Cameroon

5. Cook Islands

6. Costa Rica

7. Gambia

8. Guatemala

9. Kyrgyzstan

10. Laos

11. Lebanon

12. Malawi

13. Moldova

14. Mozambique

15. Papua New Guinea

16. Paraguay

17. Republic of the Congo

18. Senegal

19. Seychelles

20. Solomon Islands

21. Sudan

22. Tajikistan

23. Tanzania

24. Timor-Leste

25. Tonga

26. Uganda

27. Uruguay

28. Vanuatu

29. Venezuela

These service disruptions affect Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service®, International Priority Airmail®, International Surface Air Lift®, and M-Bag® items.

For already deposited items, other than Global Express Guaranteed®, Postal Service employees must endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For the most up-to-date information, visit our International Service Alerts page at about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl