Information Security

Check the Callers During Your Next Zoom or Microsoft Teams Meeting

Our professional lives are filled with an abundance of technology that allow us to share information and collaborate in ways we never have before. As a USPS® employee or contractor, you have a responsibility to protect sensitive information so that it doesn’t fall into the wrong hands.

Throughout the past year, the Corporate Information Security Office has shared various ways to keep your email and USPS-issued smart phones and laptops cyber safe. But did you know that virtual meetings, such as Zoom calls, are also risky? Unannounced listeners could use “inside information” to harm the Postal Service™.

Do you know who’s on the other end of your call? Here are some tips from the CyberSafe at USPS® team to protect your virtual meeting calls from uninvited attendees:

n Avoid sharing conference codes. Sharing meeting passcodes is in violation of established Postal Service policy (see Handbook AS-805, Information Security, section 2-2.33, at about.usps.com/handbooks/as805/as805c2_034.htm).

n Ask first. Instead of forwarding an invitation without permission from the meeting organizer, ask for the individual to be added.

n Roll call. Before your meeting starts, ensure you know who is in attendance. Never share sensitive information until you have removed unidentified callers.

n Target your audience. Restrict the virtual meeting based on the confidentiality of the information being presented.

n Disconnect it. End sessions via the “End Meeting” button to ensure everyone is disconnected.

n On the record. If you must record the meeting, add passwords before sharing and then delete them when they are no longer needed.

To report a cybersecurity incident, call 866-877-7247 or send an email to CyberSafe@usps.gov. For more cybersecurity information, check out the CyberSafe at USPS website on Blue at blue.usps.gov/cyber.