The United States Postal Service® (USPS®) continues to make employee engagement a top priority because of its commitment to employees and an improved customer experience. As Postmaster General Louis DeJoy states, “As we continue to find new ways to improve our business performance and ensure the financial sustainability of the Postal Service™ now and into the future, we must commit to those behaviors and actions that foster inclusivity and engage employees.”
Managers and supervisors who practice employee engagement ensure their work teams thrive in the workplace through:
n Engaging employees with meaningful conversations,
n Building relationships where employee expectations are clear, and
n Letting everyone know they are valued.
Employees who are more engaged provide better customer service, have better attendance, and are prone to fewer accidents. Postal Pulse® survey participation helps the Postal Service benchmark the depth of engagement in work groups and provide a summary of opportunities that can help all employees thrive in the workplace.
The next Postal Pulse survey period is May 11 through June 11, 2021. Encourage your team members to fill out the Postal Pulse survey. Postal Service leadership will use employee feedback from this survey to further improve USPS workplaces. Employees may take the Postal Pulse survey the following ways:
n Bargaining employees: Work and home mailings, Outlook email, or LiteBlue.
n PCES/EAS employees: Outlook email or LiteBlue.
Return your survey by June 11, 2021. Your opinion counts and will help us deliver on a key USPS objective — reinforcing a culture that respects diversity, fosters employee collaboration and engagement, and forges unity around organizational goals.
If you have questions about the Postal Pulse survey or its confidentiality requirements, please contact the Engagement team by sending an email to Engagement@usps.gov or by calling 844-303-6424.
— Employee Engagement,
Human Resources, 5-20-21
