Effective July 10, 2022, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®), in various sections, to replace standards for the Centralized Account Processing System (CAPS) with those of the Enterprise Payment System (EPS).
The Postal Service retired CAPS on April 1, 2022. Effective May 1, 2022, customers must contact the Mailing and Shipping Solutions Center (MSSC) help desk to retrieve legacy reporting if they want CAPS reporting data. CAPS legacy data will be available until April 30, 2023. After that date no methods to obtain the data will be available.
For more information or support regarding CAPS, customers are advised to contact their local USPS® Business Mail Entry Unit or the MSSC at 877-672-0007 or MSSC@usps.gov.
Although the Postal Service will not publish these revisions in the DMM until July 10, 2022, the standards are effective immediately.
Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)
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200 Commercial Mail Letters, Cards, Flats, and Parcels
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210 Commercial Mail Priority Mail Express
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214 Postage Payment and Documentation
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2.0 Corporate Accounts
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2.4 Payment Method
[Revise the introductory text of 2.4 to read as follows:]
To open and maintain an account, the mailer may do any of the following:
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[Revise the text of item c. to read as follows:]
c. Participate in the Enterprise Payment System (EPS) debit only if combined with other PostalOne! accounts, such as permit imprint, Periodicals, and Business Reply Mail.
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500 Additional Mailing Services
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505 Return Services
1.0 Business Reply Mail (BRM)
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1.7 BRM Distributed and Received by Agents of a Permit Holder
1.7.1 Description
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[Revise the last sentence of item a. to read as follows:]
a. ***Any time there is a change to the original permit application or the authorization letter, each agent must provide an amended letter of authorization to his or her local Post Office.
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[Revise the last sentence of item b. to read as follows:]
b. ***This evidence is not required if the permit holder has an Enterprise Payment System (EPS) account, through which local Post Office personnel may determine if the permit fee, if applicable, has been paid.
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1.8 Bulk Weight Averaged Nonletter-size BRM
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1.8.4 Application Process
[Revise the introductory text of 1.8.4 to read as follows:]
Permit holders who want to use bulk weight averaged BRM for nonletter-size pieces must submit a written request to the postmaster of the Post Office where the BRM permit is held. The postmaster forwards this information to the manager, Customer Service Standardization, USPS Headquarters (see 608.8.0 for address). The request must include the following information:
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[Revise the text of item b. to read as follows:]
b. Name and location of the Post Office at which BRM will be received and an EPS account number, if available.
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4.0 Parcel Return Service
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4.2 Basic Standards
4.2.1 Description
[Revise the fifth sentence of 4.2.1 to read as follows:]
***Payment for parcels returned under PRS is deducted from a separate advance deposit (postage-due) account funded through the Enterprise Payment System (EPS).***
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507 Mailer Services
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3.0 Hold For Pickup
3.1 Fees and Postage
3.1.1 Postage Payment Methods
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[Revise the text of item e. to read as follows:]
e. A mailer’s Enterprise Payment System (EPS) account when used with a Package Intercept request.
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5.0 Package Intercept
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5.2 Postage and Fees
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[Revise the text of item b. to read as follows:]
b. For commercial customers, payment of the Package Intercept fee and any applicable postage and fees for the new mailpiece must be processed through the mailer’s Enterprise Payment System (EPS) account.
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508 Recipient Services
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7.0 Premium Forwarding Services
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7.3 Premium Forwarding Service Commercial
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7.3.3 Conditions
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[Revise the text of item b. to read as follows:]
b. The annual enrollment fee and applicable Priority Mail Express or Priority Mail postage for each shipment container is paid using an eVS account linked to the Enterprise Payment System (EPS).
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700 Special Standards
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705 Advanced Preparation and Special Postage Payment Systems
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15.0 Combining USPS Marketing Mail Flats, Bound Printed Matter Flats, and Periodicals Flats
15.1 Basic Standards
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15.1.2 Postage Payment
[Revise the second sentence of 15.1.2 to read as follows:]
***Postage for Periodicals may be paid through an advance deposit account or through an Enterprise Payment System (EPS) account.
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The Postal Service will incorporate these revisions into the next edition of the online DMM, which is available via Postal Explorer® at pe.usps.com.
— Product Classification,
Product Solutions, 6-2-22
