Information Security

Telework Refresh

Postal Service™ employees who want to telework must have a telework agreement in place.

On September 26, 2022, a new online application — the Telework Program Application (TPA) — became available for eligible non-bargaining and Postal Career Executive Service employees to refresh and resubmit telework agreements.

Eligible employees who wish to continue participation in the USPS® telework program must submit a new request through TPA, which replaces the Flexible Work Arrangement Application. The TPA can be found in the Employee Self-Service portal found in HERO and on the “My Life” portion of Blue.

With the new TPA in place, both employees and contractors are encouraged to take extra security precautions when using USPS-issued computers to telework from remote locations.

CyberSafe at USPS® advises employees and contractors to follow these guidelines to ensure the USPS network remains secure:

n Never loan your USPS-provided computer or mobile device to family or friends.

n Plug only USPS-approved devices (see into Postal Service equipment. The only exceptions are keyboards, monitors, wired headphones, and mice (see

n Only use wall outlets or portable chargers to power personal devices.

n Do not share files between your home and work computers.

n Don’t leave your USPS-provided devices unlocked while unattended. Set a password-protected screensaver by pressing the “Control,” “Alt,” and “Delete” keys, and selecting “Lock.”

n Always connect using your USPS virtual private network (VPN) or virtual desktop infrastructure (VDI) method. For assistance with the USPS VPN or VDI, please contact the USPS Service Desk at 800-877-7435.

For more information about cybersecurity best practices, visit the CyberSafe at USPS web pages on Blue ( and LiteBlue (