Information Security

Keep Your USPS-issued Devices Compliant

When it comes to cybersecurity, your responsibility as a USPS^® employee or contractor is to keep your USPS-issued devices compliant. You can do this by using knowledge base (KB) training to identify and report if your enterprise assets are missing security updates. Once you have identified the need for security updates, you can use the following KBs to ensure that your USPS-issued devices remain compliant:

1. KB0098997: What is Software Center — System Center Configuration Manager (SCCM)

This KB allows logged-in users to install optional software on windows workstations. Pop-ups and dialog boxes are commonly seen in this program.

Additionally, users are encouraged to restart their USPS-issued devices at the end of each workday or shift. Laptops should be logged in past the SecureDoc screen so you can continue to get updates. The benefits of restarting your devices include:

n The computer no longer has any programs open.

n The computer can optimally download updates.

n Updates can be applied to completion.

n You will be more likely to see a notification of available updates and install them when convenient for you.

To keep your USPS-issued devices compliant, follow steps 1–7 on the KB0098997 page at usps.servicenowservices.com/kb_view.do?sysparm_article=KB0098997.

2. KB009524: How To — Prevent and Troubleshoot Workstation Quarantine

For best results, follow the steps listed in KB009524:

n Connect to the Postal Service™ network.

n Install required updates.

n Open the software center.

n Check for updates under the Updates header and install any available.

Examples of quarantine messages you might see are listed on the KB0099524 page at usps.servicenowservices.com/kb_view.do?sysparm_article=KB0099524.

By following the guidelines in these KBs, you are doing your part to reduce cybersecurity risks for the USPS network.

— Corporate Information Security Office,
Chief Information Security Officer, 1-26-23