As part of its “Delivering for Main Street” strategy, the United States Postal Service® (USPS®) is redefining its employee engagement lead-generation programs into “LEADing Together” — a program designed to educate and motivate all 630,000-plus Postal Service™ employees to support small businesses across the country.
Using the Delivering for America plan, we plan to “fill the trucks” with new package revenue and provide access to our unmatched delivery network to as many businesses across America as possible.
While on the clock, all employees are encouraged to support this new initiative by talking to local small businesses about the value of USPS mailing and shipping services and asking if they would like a salesperson to contact them to explain the details. If the customer approves, employees can submit a lead through the LEADing Together portal.
The LEADing Together portal lets employees enter customer leads and follow the progress of those leads as they move through the sales process. Though employees can still manually submit a paper lead card to their supervisor
or manager for entry, we encourage them to try the LEADing Together portal using these methods:
n For carriers using the mobile delivery device (MDD) scanner: While on street mode, use option “U” or Lead Card.
n For those with ACE access: Click the LEADing Together link on the Blue page under the “Featured Topics” section or through the “Connecting with Customers” page.
n For non-ACE users: Click the LEADing Together link on the main LiteBlue page under the “Featured Topics” tab.
n For C360 users: Access the LEADing Together site through the platform under the “My Tools” section.
Employees can support the Postal Service’s efforts to grow revenue by sharing the value of the USPS delivery network with local small businesses. By LEADing Together, we can ensure success.
For more information on the LEADing Together program, visit the “Connecting with Customers” page on Blue or send an email to SmallBiz@usps.gov.
— Small Business Market Strategy,
Small Business Engagement, 1-26-23
