This booklet provides an overview of the Equal Employment Opportunity (EEO) laws and the EEO complaint process for the Postal Service™. It explains your rights, responsibilities, and remedies under those laws and the EEO complaint process. Please read it carefully.
Although this booklet contains important information, it does not include all information on discrimination complaint laws or EEO complaint processing regulations. Title 29 Code of Federal Regulations (CFR) Part 1614 contains the regulations on EEO complaint processing for federal agencies, including the Postal Service. These regulations are administered by the Equal Employment Opportunity Commission (EEOC). You can obtain complete copies of the EEO laws and 29 CFR 1614 on the Internet at www.eeoc.gov.
This booklet also provides an explanation of the REDRESS® program. REDRESS, an alternative dispute resolution process, may offer you an opportunity to request mediation in addition to traditional EEO counseling. Detailed information about REDRESS is available on the Internet at http://about.usps.com/what-we-are-doing/redress/welcome.htm.
