3.3 Guiding Principles

3.3.1 General Philosophy

To maintain and improve our universal mail service at cost-effective and competitive prices, it is essential that we use both large and diverse suppliers. By providing opportunities for all suppliers, we will continue to ensure that no supplier is excluded or given preference to compete on the basis of race, color, religion, sex, age, or national origin.

3.3.2 Responsibility

Providing opportunities to suppliers who are able to meet USPS needs is the responsibility of all USPS employees who participate in procurement activities.

3.3.3 Source Identification

We will aggressively identify and include all classes of small businesses in our sourcing plans, whenever practical. We will work closely with trade and industry associations, government agencies and purchasing organizations as resources to expand purchasing opportunities for SMWOBs. We will partner with organizations that promote supplier diversity and will inform buyers and market analysts of suppliers who have had success in obtaining business opportunities with USPS.

3.3.4 Performance Reviews

Our immediate objectives are to identify and do business with suppliers who can provide the best value to USPS. Our community of diverse suppliers is required to be innovative, provide quality products and services, and be able to compete effectively. We expect our supplier base to be integral in achieving our business objectives.

USPS key suppliers can severely impact our business if they do not meet the high service and performance standards we require. To ensure that our organization and our suppliers meet our performance goals, our contracting officers and internal business partners meet frequently to discuss any performance deficiencies identified during the review period and develop a plan to eliminate those deficiencies.

3.3.5 Goals and Measurement

Our goal is to be recognized as a world-class leader of supplier diversity. We strive for continuous improvement by establishing effort-based indicators and monitoring progress

by tracking suppliers’ number of transactions, dollars awarded, opportunities offered, and other factors. We benchmark ourselves against “best practices” and track performance overtime.

3.3.6 Key Terms

The following terms describe the four categories of business that are central to our mission: