MILITARY MAIL: FAQ

MILITARY POSTAL SERVICE AGENCY

http:⁄⁄hqdainet.army.mil⁄mpsa

Q: When addressing mail to a Military Post Office™ (MPO), should I also use the city and country name?

A: No. Use APO (for Army⁄Air Force Post Office) or FPO (for Fleet Post Office) for the city, and either AA, AE, or AP for the state. Using the foreign city and country name might cause the item to be handled through international mail channels instead of the Military Postal System. As always, ensure that you use the Authorized Military Mailing Address as provided by the servicing MPO.

INCORRECT:

image shows country included in the address

CORRECT:

image shows APO used in address NOT foreign city and country

Q: What is the difference between a Standard Post article and a Priority Mail article mailed to an MPO?

A: In most cases, a Standard Post article weighing more than 15 pounds or measuring more than 60 inches (length and girth combined) travels by ship from the U.S. gateway to the military address. A Priority Mail article receives air transportation from the U.S. gateway to the location of the military address.

Q: Are extra services such as insurance, Certified Mail, and USPS Tracking services available for military mail?

A: Yes. In general, an article mailed to an MPO is eligible for extra services — but extra services might not be available to each MPO. For more information, consult a USPS retail associate or the USPS Web Site at www.usps.com.

Q: Can I track a package addressed to an ?APO⁄FPO location with the customs declaration form number?

A: No — customs declaration numbers are used ?to track only international mail articles. To track an APO⁄FPO item, you must purchase an applicable extra service.

Q: How long will it take for mail to reach an MPO?

A: Listed below are the Department of Defense (DoD) mail transit times for delivering mail in the following services to APO⁄FPO locations (delivery time begins with the time of acceptance).

 

DoD MAIL TRANSIT TIMES

DoD MAIL TRANSIT TIMES

EUROPE ⁄ ATLANTIC

Priority Mail Express Military

4–5 Days

First-Class Mail⁄Priority Mail

7–10 Days

Package Services*

30–45 Days

IRAQ ⁄ AFGHANISTAN ⁄ MIDDLE EAST

Priority Mail Express Military

Not Available

First-Class Mail⁄Priority Mail

7–13 Days

Package Services*

20–24 Days

JAPAN ⁄ KOREA ⁄ PACIFIC ISLANDS ⁄ FAR EAST

Priority Mail Express Military

4–6 Days

First-Class Mail⁄Priority Mail

7–9 Days

Package Services*

30–45 Days

CENTRAL AMERICA ⁄ SOUTH AMERICA ⁄ CARIBBEAN

Priority Mail Express Military

Not Available

First-Class Mail⁄Priority Mail

7–9 Days

Package Services*

18–21 Days

* USPS Retail Ground and Parcel Select apply to Media Mail, Library Mail, and Bound Printed Matter. USPS Retail Ground and Parcel Select receive surface transportation by ship to certain locations.

Q: How do I know what restrictions and prohibitions apply to mail addressed to an ?APO⁄FPO?

A: For restrictions and prohibitions to military APO⁄FPO addresses, consult the USPS Web Site at https:⁄⁄postcalc.usps.com⁄Restrictions.aspx and enter the desired ZIP Code.

Q: What special precautions should I use when packaging military mail?

A: Use the following precautions to safeguard your package on the way to its final destination:

Q: Are there programs such as “Any Service Member or Any Wounded Warrior” that allow me to send items to any service member?

A: No. This practice is prohibited due to the risks facing deployed military forces. Previous programs that allowed people to send mail to service members unknown to them were discontinued following the terrorist attacks of 2001. This includes the “Any Service Member, Any Wounded Warrior, Any Soldier, Sailor, Airman or Marine” mail program for military personnel. Mail to “Any Service Member” will not be delivered. This restriction applies to all classes and types of mail.

FOR ADDITIONAL INFORMATION

United States Postal Service

800-ASK USPS (800-275-8777)

www.usps.com

Military Postal Service™ Agency

http:⁄⁄hqdainet.army.mil⁄mpsa

USPS Trademarks

The following are among the many trademarks owned by the United States Postal Service®:

Certified Mail®, First-Class Mail®, Media Mail®, Parcel Select®, Priority Mail®, Priority Mail Express®, Priority Mail Express Military®, Standard Post™, United States Postal Service®, USPS®, USPS Retail Ground™, USPS Tracking®, ZIP Code™, and the Blue and Red Line Page Border Trade Dress.

This is not a comprehensive list of all Postal Service™ trademarks.

Publication 640, February 2016

PSN Military Mail: FAQPublication 640