Foundation of the Future

TODAY

Limited Ability to Respond to Market Changes

TOMORROW

Flexibility to Respond Quickly to Evolving Market

Retiree Health Benefits Pre-funding

Pre-funded retiree health benefits requirement

“Pay-as-you-go” retiree health benefits in line with other government and private institutions

Delivery frequency

Mandated 6-day delivery regardless of changing volume

Flexibility to adjust delivery frequency to match volume and changing customer needs

Expand Access

Primarily 9 am-5 pm brick-and-mortar Post Offices

Expanded access through an enhanced online presence, partnerships and kiosks

Workforce

Limited flexibility to adapt to market and technology changes

Flexibility to capture natural attrition to match changing demand

Pricing

Strict inflation-based price caps by class

Flexible pricing reflecting market dynamics

Expand Products and Services

Restricted to postal products

Flexibility to introduce additional products consistent with broader mission

Oversight

Multiple bodies with overlapping roles and responsibilities and lengthy process

Streamlined approach to oversight