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TODAY
Limited Ability to Respond to Market Changes
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TOMORROW
Flexibility to Respond Quickly to Evolving Market
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Retiree Health Benefits Pre-funding
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Pre-funded retiree health benefits requirement
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“Pay-as-you-go” retiree health benefits in line with other government and private institutions
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Delivery frequency
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Mandated 6-day delivery regardless of changing volume
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Flexibility to adjust delivery frequency to match volume and changing customer needs
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Expand Access
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Primarily 9 am-5 pm brick-and-mortar Post Offices
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Expanded access through an enhanced online presence, partnerships and kiosks
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Workforce
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Limited flexibility to adapt to market and technology changes
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Flexibility to capture natural attrition to match changing demand
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Pricing
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Strict inflation-based price caps by class
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Flexible pricing reflecting market dynamics
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Expand Products and Services
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Restricted to postal products
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Flexibility to introduce additional products consistent with broader mission
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Oversight
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Multiple bodies with overlapping roles and responsibilities and lengthy process
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Streamlined approach to oversight
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