3-4.2 Content of the Privacy Notice Each privacy notice must contain the following information: The purpose or reason that the Postal Service is collecting the personal information (for example, “to provide a service to the customer” or “to fulfill an employee’s request”). Whether providing the information is mandatory or voluntary. Unless there is a specific law that requires that an individual submit his or her personal information, the submission must be considered “voluntary.” A statement describing what will or may happen if a person decides not to submit his or her personal information. For example, if a customer does not provide the requested information, the Postal Service may be unable to provide service to the customer. A brief description of the persons or entities outside the Postal Service to whom the personal information may be disclosed. Typically, these persons and organizations are listed in the System of Records that has been designated for the collection or maintenance of the personal information. A citation to each relevant law, statute, or executive order that authorizes the Postal Service to collect the personal information. A link to the USPS Privacy Policy available on usps.com. Because in most cases the personal information must be covered by an SOR, the content of the privacy notice must closely align with the corresponding SOR. In all cases, the Privacy and Records Management Office can assist you in drafting the notice for your program, application, or initiative.