The Postal Service must provide business customers with the ability to state their preferences in a consumer-friendly manner. Preferences can be documented through a checkbox on a hard copy form or on a web page, or through another means that is convenient to the customer. The Postal Service must give customers the ability to modify their previous decisions so that their current choices and preferences are respected. Accordingly, direct customers to register with usps.com and create a profile that will allow them to select and amend their choices.
