The Freedom of Information Act (FOIA) (5 U.S.C. 552) requires the Postal Service to disclose its records to the general public, upon request, unless protected from such disclosure by law.
The procedures for the general public to submit a request for disclosure of records under the FOIA and Postal Service policy are available at https://about.usps.com/who-we-are/foia/welcome.htm.
This chapter provides the procedures for a records custodian or other Postal Service employee to follow when responding to a request under the FOIA.